Holiday Gift Guide: Premier Retail Sales Ambassador

Macy's; Tacoma (WA); Sur place; USD 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Résumé du poste

Macy's is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will cultivate a repeat clientele and act as the expert for designated brands, coordinating with personal stylists and store leadership to deliver outstanding service.

Full-time role with hours that vary by business needs; benefits include health coverage, PTO, and holidays. Join Macy's to contribute to memorable moments while growing your career in a dynamic retail environment.

Qualifications

• Minimum 1 year retail selling experience.
• Ability to build relationships and convert customers into clients.
• Excellent verbal and written communication.
• Comfort with computers and mobile devices.
• Flexible availability including weekends and holidays.

Responsabilités

• Provide an exceptional customer experience by ensuring the customer is always the priority.
• Greet customers, make product recommendations, and upsell.
• Serve as a liaison between designated vendors and the personal stylists and the store leadership team.
• Ensure sales floor is neat, clean, and properly signed for sales and markdowns.
• Create and implement best practices to drive sales, turn, and gross margin above company average.
• Build brand-specific clientele to support local marketing.
• Execute vendor and non-vendor events to increase sales.
• Actively plan, organize, and lead customer facing vendor sponsored events with partnership of vendor community, ensuring sales and participation goals are met.
• Be proficient in Macy's point of sale systems and company devices to wrap up sales in a warm celebratory fashion.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Connaissances

Customer relationships

Upselling

Communication

Teamwork

Time management

Adaptability

POS tech

Outils

POS systems

Company devices

RF equipment

Description du poste

Macy's is seeking an Ambassador to drive sales by connecting with customers and sharing vendor product knowledge. You will cultivate a repeat clientele and act as the expert for designated brands, coordinating with personal stylists and store leadership to deliver outstanding service.

Full-time role with hours that vary by business needs; benefits include health coverage, PTO, and holidays. Join Macy's to contribute to memorable moments while growing your career in a dynamic retail environment.