Holiday Gift Guide Brand Ambassador

Macy's; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

Incentives

Merit review

EAP

Job summary

Macy's is seeking an Ambassador to connect with customers, share vendor product knowledge, and upsell while building a loyal client base. You will collaborate with personal stylists, store leadership, and vendor teams to execute merchandising initiatives and events.

The role emphasizes delivering an exceptional shopping experience, managing relationships, and supporting brand-focused outreach, in a dynamic retail environment with flexible hours.

Qualifications

• 1 year of selling or retail experience required.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours including weekends and holidays.
• Comfort with computers, mobile devices and store radios.
• Strong time management and ability to work independently and in a team.

Responsibilities

• Provide exceptional customer experience with the customer always as priority.
• Greet customers, make product recommendations, and upsell.
• Serve as liaison between vendors, stylists and store leadership.
• Keep sales floor neat, signed, and properly marked for sales and markdowns.
• Create and implement best practices to drive sales, turn, and gross margin.

Skills

Customer service

Upselling

Vendor knowledge

Communication

Sales oriented

Education

High school diploma or equivalent

Tools

POS systems

Mobile devices

Job description

Macy's is seeking an Ambassador to connect with customers, share vendor product knowledge, and upsell while building a loyal client base. You will collaborate with personal stylists, store leadership, and vendor teams to execute merchandising initiatives and events.

The role emphasizes delivering an exceptional shopping experience, managing relationships, and supporting brand-focused outreach, in a dynamic retail environment with flexible hours.