HOA Operations Assistant & Communications Partner

1St American Management Co; Valparaiso (IN); On-site; USD 35,000 - 52,000; Full time

Job summary

The Assistant Community Manager at 1St American Management Co assists the Community Manager in daily HOA/condo operations in Valparaiso, IN. You handle routine administrative tasks, homeowner inquiries, and coordinate maintenance and vendors to keep communities well run.

You will maintain records, support Board meetings, prepare notices and minutes, and help with financial tasks such as invoicing and reporting while adhering to company procedures and timelines.

Qualifications

• High School Education or Equivalent.
• Experience in property/association management or related administrative work is preferred.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Proficient with Microsoft Office and computer-based management systems.

Responsibilities

• Serve as the primary contact for routine homeowner questions and inquiries.
• Coordinate maintenance requests, vendor scheduling, and follow-up.
• Process invoices and assist with financial reporting and budget prep.
• Maintain accurate homeowner and meeting records.
• Prepare meeting notices, packets, and draft minutes.
• Assist with insurance claims and annual filings.
• Support community projects and emergency response per procedures.
• Communicate professionally with homeowners, Board members, vendors, and coworkers.

Skills

Property management

Association management

Administrative

Customer service

Microsoft Office

Education

High School Diploma or Equivalent

Tools

Computer-based management systems

Job description

The Assistant Community Manager at 1St American Management Co assists the Community Manager in daily HOA/condo operations in Valparaiso, IN. You handle routine administrative tasks, homeowner inquiries, and coordinate maintenance and vendors to keep communities well run.

You will maintain records, support Board meetings, prepare notices and minutes, and help with financial tasks such as invoicing and reporting while adhering to company procedures and timelines.