HOA Front Desk & Admin Coordinator

Taylor Management Company; Lakewood Township (NJ); On-site; USD 28,000 - 34,000; Full time

Job summary

Taylor Management Company is seeking an Administrative Assistant / Front Desk Coordinator to support the daily operations of a homeowners' association management office. You will be the first point of contact for residents, vendors, and visitors, handling calls, scheduling, and filing with discretion.

The ideal candidate is highly organized, detail-oriented, and able to multitask in a fast-paced environment while delivering professional service.

Qualifications

• Experience in administrative, receptionist, or office support roles.
• Excellent verbal and written communication.
• Strong organizational and multitasking abilities.
• Proficient with Microsoft Office (Outlook, Word, Excel).
• Ability to prioritize tasks and work independently.
• Professional appearance and positive attitude.
• Strong attention to detail and customer service skills.

Responsibilities

• Answer and direct incoming phone calls promptly and professionally.
• Greet residents, homeowners, vendors, and visitors.
• Manage incoming mail, distribute correspondence, and process checks and invoices.
• Monitor emails, phone messages, and maintain accurate records.
• Schedule homeowner orientation appointments and prepare required documentation.
• Maintain homeowner, vendor, and association filing systems.
• Keep calendars, meeting notes, and office records organized and up to date.
• Assist managers and the administrator with assigned projects and daily administrative tasks.
• Monitor and replenish office and breakroom supplies.
• Open and close the front office, ensuring the office is secure at the beginning and end of each business day.
• Provide exceptional customer service while maintaining confidentiality and professionalism.

Skills

Admin experience

Communication skills

Organization & multitasking

Microsoft Office

Task prioritization

Professional appearance

Attention to detail

Customer service

Tools

Microsoft Office

Job description

Taylor Management Company is seeking an Administrative Assistant / Front Desk Coordinator to support the daily operations of a homeowners' association management office. You will be the first point of contact for residents, vendors, and visitors, handling calls, scheduling, and filing with discretion.

The ideal candidate is highly organized, detail-oriented, and able to multitask in a fast-paced environment while delivering professional service.