HOA & Community Operations Leader

FirstService Residential; Nashville (TN); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) with company match

Paid holidays

Occasional travel

Job summary

FirstService Residential in Nashville, TN is seeking a Community Association Manager to lead on-site operations, coordinating with Regional Directors and Boards to implement projects and deliver quality service to residents.

You will manage staff, budget, and contract obligations, maintain homeowner relationships, and oversee safety, inspections, and reporting to ensure contract compliance and customer satisfaction.

Qualifications

• Knowledge of State Statutes and Community documents.
• Excellent organization, leadership, and interpersonal skills.
• Ability to manage large, complex accounts or projects.

Responsibilities

• Provide management and leadership to assigned properties and book of business.
• Collaborate with Regional Director to develop goals and communicate established goals.
• Ensure quality resident service and alignment with Board expectations.

Skills

State Statutes knowledge

Leadership

Project management

Communication

Presentation skills

Windows & MS Office

Financial awareness

Tools

Windows

Microsoft Office

Financial software

Job description

FirstService Residential in Nashville, TN is seeking a Community Association Manager to lead on-site operations, coordinating with Regional Directors and Boards to implement projects and deliver quality service to residents.

You will manage staff, budget, and contract obligations, maintain homeowner relationships, and oversee safety, inspections, and reporting to ensure contract compliance and customer satisfaction.