HOA Community Manager & Vendor Relations

Socket.dev; Indianapolis (IN); On-site; USD 52,000 - 78,000; Full time

Job summary

AAM in Indianapolis is seeking a detail-oriented professional to manage a portfolio of Homeowner Association communities, ensuring compliance with CC&Rs and management contracts. You will provide exceptional customer service to homeowners, vendors, and boards, while coordinating budgets and reports.

You will leverage strong organizational and communication skills to lead meetings, review financials, and guide vendors through contract processes in a fast-paced environment.

Qualifications

• Experience with HOA governance documents and enforcement.
• Ability to manage multiple tasks in a high-volume environment.
• Strong organizational and tracking abilities.

Responsibilities

• Review governing documents (CC&Rs, bylaws, rules) and ensure compliance.
• Interact with homeowners, vendors, and service providers to maintain high customer service.
• Prepare communications to owners via newsletters, emails, and the web.
• Negotiate and execute contracts with vendors and service providers.
• Prepare bid specs and work orders for vendors.
• Plan, budget, and attend Association events with Boards' approval.
• Develop policies and support Board directives.
• Review monthly management/financial reports with accounting to resolve discrepancies.
• Prepare annual budgets with Boards and vendors.
• Schedule and facilitate Board meetings and special meetings.
• Interview and supervise vendors; manage terminations as needed.
• Perform other duties as directed.

Skills

Interpersonal skills

Time management

Attention to detail

Governing documents knowledge

Communication

Public speaking

Job description

AAM in Indianapolis is seeking a detail-oriented professional to manage a portfolio of Homeowner Association communities, ensuring compliance with CC&Rs and management contracts. You will provide exceptional customer service to homeowners, vendors, and boards, while coordinating budgets and reports.

You will leverage strong organizational and communication skills to lead meetings, review financials, and guide vendors through contract processes in a fast-paced environment.