HOA Community Manager: Board Liaison & Operations

Fairgrove Property Management; Rapid City (SD); On-site; USD 34,000 - 49,000; Full time

Job summary

Fairgrove is seeking an experienced Community Association Manager to oversee daily operations of assigned communities, including HOAs and condo associations. You will collaborate with Boards, homeowners, vendors, and internal teams to keep communities running smoothly.

This in-office role requires strong communication, budgeting, and vendor coordination, with responsibilities including financial reporting, inspections, meetings, and enforcement of rules.

Qualifications

• Experience in HOA or community association management preferred.
• Strong written and verbal communication and excellent customer service skills.
• Organized and able to manage multiple tasks and deadlines.
• Good problem-solving abilities and professional demeanor with homeowners, Board members, vendors, and contractors.
• Valid driver's license and reliable transportation for property inspections.

Responsibilities

• Manage the day-to-day operations of assigned communities.
• Serve as the main point of contact for the Board of Directors and homeowners.
• Prepare and manage annual budgets and financial reports.
• Review and approve invoices and monitor expenses.
• Coordinate vendors and contractors for repairs, maintenance, and other services.
• Respond to homeowner questions, concerns, and complaints.
• Enforce community rules, regulations, and policies.
• Schedule and coordinate Board and community meetings, both onsite and virtually.
• Prepare meeting notices, agendas, and Board meeting packets.
• Track Board action items and follow up on outstanding tasks.
• Obtain bids from vendors and present options to the Board.
• Coordinate with attorneys, accountants, insurance providers, reserve analysts, and other professionals as needed.
• Conduct regular property inspections and follow up on maintenance and safety concerns.
• Oversee homeowner violation notices and track violations through resolution.
• Assist with escrow requests, including lender certification forms.
• Work with onsite staff when applicable, including training, supervision, and scheduling.
• Assist with hiring onsite staff when needed.
• Review and approve staff timecards when applicable.
• Maintain accurate records and communicate updates to the Board, homeowners, vendors, and internal teams.
• Perform other duties as needed or assigned.

Skills

HOA experience

Strong communication

Customer service

Organizational skills

Multi-tasking

Problem solving

Stakeholder management

Driver's license

Microsoft Office

Property management software

Tools

Microsoft Office

Property management software

Job description

Fairgrove is seeking an experienced Community Association Manager to oversee daily operations of assigned communities, including HOAs and condo associations. You will collaborate with Boards, homeowners, vendors, and internal teams to keep communities running smoothly.

This in-office role requires strong communication, budgeting, and vendor coordination, with responsibilities including financial reporting, inspections, meetings, and enforcement of rules.