HOA Community Manager & Board Liaison

WILLIAM DOUGLAS MANAGEMENT INC; Charlotte (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

William Douglas Management Inc. is seeking a motivated Community Manager to join our Raleigh office.

You will manage a portfolio of HOA communities, building strong relationships with Boards, homeowners, vendors, and contractors while ensuring services are delivered with high quality and responsiveness. You will inspect common areas, support budget preparation, and coordinate meetings and events, including occasional evening sessions.

Qualifications

• 1–3 years of HOA or community association management experience preferred.
• A proactive, independent approach to problem-solving in a fast-paced environment.
• Excellent verbal, written and interpersonal communication skills.
• Ability to read and understand financial statements and assist with budgets.
• Proficiency with Microsoft Office (Outlook, Word, Excel).

Responsibilities

• Build and maintain strong, professional relationships with Board members, homeowners, vendors, and contractors.
• Serve as the primary point of contact for a portfolio of homeowner associations.
• Conduct regular inspections of common areas and amenities; identify maintenance, compliance, and operational needs.
• Assist Boards with rule enforcement and communication with homeowners.
• Coordinate community vendors and contractors, including follow-up on service needs and projects.
• Help Boards review financial statements, prepare budgets, and monitor community finances.
• Organize, prepare for, and lead Board meetings, annual meetings, elections, and other community events.
• Prepare meeting materials, reports, correspondence, and other administrative documentation.
• Attend occasional evening meetings, both in person and virtually.

Skills

Client-facing service

Time management

Organizational skills

Verbal/written communication

Tools

Microsoft Office

Excel

Outlook

Word

CINC

Job description

William Douglas Management Inc. is seeking a motivated Community Manager to join our Raleigh office.

You will manage a portfolio of HOA communities, building strong relationships with Boards, homeowners, vendors, and contractors while ensuring services are delivered with high quality and responsiveness. You will inspect common areas, support budget preparation, and coordinate meetings and events, including occasional evening sessions.