HOA Community Admin & Support Specialist

PS Property Management Company; Round Rock (TX); On-site; USD 42,000 - 49,000; Full time

Job summary

PS Property Management Company in Round Rock, TX is seeking an Assistant Community Manager to support HOA operations and day-to-day administration. You’ll act as a friendly, professional contact for homeowners, board members, and vendors, handling inquiries, maintaining records, and helping prepare board materials.

The role emphasizes organization, detail-oriented work, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• 2–3 years of related experience in administrative support, customer service, property management, real estate, HOA management, or similar role.
• Excellent written and verbal communication skills, with a professional and service-minded approach.
• Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• Attention to detail and comfort working with databases, documents, reports, and follow-up tasks.

Responsibilities

• Serve as a friendly and professional point of contact for homeowners, Board of Director members, vendors, and community partners.
• Respond to inquiries, research information, and help resolve questions with accuracy and care.
• Maintain and update homeowner records in the association database.
• Partner with Community Managers to prepare agendas, management reports, meeting packets, and presentation materials for Board meetings.
• Assist homeowners with amenity-related requests, including key fobs, pool waivers, gate access issues, and related documentation.
• Support the request-for-proposal process by helping obtain repair quotes, vendor information, insurance certificates, and other required documents.
• Coordinate administrative details for community projects, follow-ups, and special assignments.

Skills

Administrative support

Customer service

Property management

Real estate

HOA management

Communication skills

Organization

Tools

Microsoft Office

Job description

PS Property Management Company in Round Rock, TX is seeking an Assistant Community Manager to support HOA operations and day-to-day administration. You’ll act as a friendly, professional contact for homeowners, board members, and vendors, handling inquiries, maintaining records, and helping prepare board materials.

The role emphasizes organization, detail-oriented work, and the ability to manage multiple priorities in a fast-paced environment.