HOA Assistant Community Manager

PS Property Management Company

Round Rock (TX)

On-site

USD 42,000 - 49,000

Full time

8 days ago

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Job summary

PS Property Management Company in Round Rock, TX is seeking an Assistant Community Manager to support HOA operations and day-to-day administration. You’ll act as a friendly, professional contact for homeowners, board members, and vendors, handling inquiries, maintaining records, and helping prepare board materials.

The role emphasizes organization, detail-oriented work, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

  • 2–3 years of related experience in administrative support, customer service, property management, real estate, HOA management, or similar role.
  • Excellent written and verbal communication skills, with a professional and service-minded approach.
  • Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
  • Attention to detail and comfort working with databases, documents, reports, and follow-up tasks.

Responsibilities

  • Serve as a friendly and professional point of contact for homeowners, Board of Director members, vendors, and community partners.
  • Respond to inquiries, research information, and help resolve questions with accuracy and care.
  • Maintain and update homeowner records in the association database.
  • Partner with Community Managers to prepare agendas, management reports, meeting packets, and presentation materials for Board meetings.
  • Assist homeowners with amenity-related requests, including key fobs, pool waivers, gate access issues, and related documentation.
  • Support the request-for-proposal process by helping obtain repair quotes, vendor information, insurance certificates, and other required documents.
  • Coordinate administrative details for community projects, follow-ups, and special assignments.

Skills

Administrative support
Customer service
Property management
Real estate
HOA management
Communication skills
Organization

Tools

Microsoft Office

Job description

# HOA Assistant Community ManagerRound Rock, TXFull-time$42,000 – $49,000 per yearPosted October 22, 2026Apply for this role## About the roleThis role is a great opportunity for someone who enjoys helping people, solving problems, keeping details on track, and supporting the day-to-day operations of homeowner associations. If you are looking to grow your career in the HOA property management industry while being part of a supportive, family-oriented culture, PS Management may be “A Great Place to Call Work.”What You’ll DoAs an Assistant Community Manager, you will provide essential administrative and project support to our HOA Community Management team. You will help ensure homeowners, board members, vendors, and internal team members receive timely, professional, and helpful service.· Serve as a friendly and professional point of contact for homeowners, Board of Director members, vendors, and community partners.· Respond to inquiries, research information, and help resolve questions with accuracy and care.· Maintain and update homeowner records in the association database.· Partner with Community Managers to prepare agendas, management reports, meeting packets, and presentation materials for Board meetings.· Assist homeowners with amenity-related requests, including key fobs, pool waivers, gate access issues, and related documentation.· Support the request-for-proposal process by helping obtain repair quotes, vendor information, insurance certificates, and other required documents.· Coordinate administrative details for community projects, follow-ups, and special assignments.· Contribute to a positive team environment by stepping in where needed and helping the department operate smoothly.What We’re Looking For· 2–3 years of related experience in an administrative support, customer service, property management, real estate, HOA management, or similar role.· Excellent written and verbal communication skills, with a professional and service-minded approach.· Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.· Attention to detail and comfort working with databases, documents, reports, and follow-up tasks.· A positive, solutions-oriented mindset and the ability to build trust with homeowners, board members, vendors, and teammates.· Proficiency with Microsoft Office and the ability to learn industry-specific software and internal processes.Why Join PS Management?· Mission-driven work: Help create well-managed, welcoming communities where homeowners feel supported.· A strong legacy: Join a company serving the Austin area since 1987 with a unique history in the HOA management industry.· Career growth: Be part of a company experiencing significant growth, with opportunities to learn, develop, and expand your impact.· Values-centered culture: Work alongside a team that values integrity, trust, being solution oriented, and passion for what we do.· Supportive environment: Experience a family-oriented workplace where teamwork, service, and collaboration matter.Who Will Thrive in This RoleThis position is a great fit for someone who is organized, high energy, dependable, and genuinely enjoys helping people. The ideal candidate is comfortable juggling details, communicating with a variety of stakeholders, and taking pride in work that supports both communities and coworkers. If you are ready to grow in the property management industry and be part of a company with heart, history, and momentum, we would love to meet you.## RequirementsWhat We’re Looking For· 2–3 years of related experience in an administrative support, customer service, property management, real estate, HOA management, or similar role.· Excellent written and verbal communication skills, with a professional and service-minded approach.· Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.· Attention to detail and comfort working with databases, documents, reports, and follow-up tasks.· A positive, solutions-oriented mindset and the ability to build trust with homeowners, board members, vendors, and teammates.· Proficiency with Microsoft Office and the ability to learn industry-specific software and internal processes.### Apply for this roleAttach a résumé, tell us a little about yourself, or both.PDF, Word, RTF or text — up to 8 MBor email susan@psprop.netPS Property Management · 1490 Rusk Rd, Ste 301, Round Rock, TX 78665 ·susan@psprop.net
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