HOA Community Support Specialist

Associa; San Diego (CA); Vor Ort; USD 34.000 - 40.000; Vollzeit

Zusammenfassung

Associa is seeking an Assistant Community Manager to provide clerical and administrative support to the Community Manager(s) and homeowners in a fast-paced HOA environment. You will liaise with board members, vendors, and the Associa CSSC while maintaining accurate records in C3 and coordinating communications.

The role emphasizes detail-oriented office duties, coordination across teams, and timely preparation of meeting materials and notices. A strong customer-service background is important.

Qualifikationen

• Basic office and clerical duties to support Community Managers.
• Experience with community associations, real estate, or homeowners’ associations is helpful.

Aufgaben

• Update and file association documents for Community Managers and arrange document deliveries.
• Assist in preparing agendas, update management reports, and compile Board meeting packages.
• Assist in preparing annual disclosure packages, annual meeting notifications, and annual financial statement packages and mail within deadlines.
• Update homeowner and association information in C3 and shared files.
• Process and distribute mail, print, scan, and fax as needed.
• Assist Community Manager with ARB applications and on-site community inspections.
• Assist with issuing key fobs, pool passes and processing access keys.
• Prepare newsletters, flyers, and other documents to inform homeowners of maintenance or projects.
• Assist in monitoring delinquency rates and collections for portfolios.
• Assist with requests for proposals, repair quotes, and insurance notifications.
• Assist with updating property fact sheets in C3.
• Prepare homeowner CC&R violation letters and communicate hearings results within deadlines.
• Assist homeowners with Associa corporate programs including client enrollment.
• Other duties as assigned.

Kenntnisse

Microsoft Office

Customer Service

Communication

Organization

Discretion

Phone etiquette

Vendor coordination

Ausbildung

High School Diploma or GED

Tools

C3 system

Jobbeschreibung

Associa is seeking an Assistant Community Manager to provide clerical and administrative support to the Community Manager(s) and homeowners in a fast-paced HOA environment. You will liaise with board members, vendors, and the Associa CSSC while maintaining accurate records in C3 and coordinating communications.

The role emphasizes detail-oriented office duties, coordination across teams, and timely preparation of meeting materials and notices. A strong customer-service background is important.