HOA Admin & Resident Services Coordinator

ACCESS | MANAGEMENT ∙ REALTY ∙ MAINTENANCE ∙ LIFESTYLE; Town of Florida (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

ACCESS | MANAGEMENT ∙ REALTY ∙ MAINTENANCE ∙ LIFESTYLE in Town of Florida, NY, seeks an Administrative Assistant to support the corporate office and Portfolio Manager. The role handles calls, residents and vendors, coordinates events and files, and ensures consistent service per Access Management policies.

The ideal candidate maintains organized files, updates the HOA website, assists with newsletters and board meetings, and acts as liaison for ARC and Landscape committees, with flexible hours

Qualifications

• Excellent people skills and professional communication.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Ability to manage time and prioritize tasks.
• Strong organizational and conflict-resolution abilities.
• Experience coordinating resident events a plus.

Responsibilities

• Answer calls, greet homeowners, vendors and guests professionally.
• Assist residents as needed.
• Maintain neat, organized workspace.
• Book resident events and manage emails.
• Assist with work orders and vendor communication.
• Manage owner/tenant relations and tenant registrations.
• Verify leases and maintain files.
• Update HOA website and prepare board meeting materials.
• Support Community Manager and attend ARC/Landscape committee activities.
• Prepare and mail newsletters and manage ballots.

Skills

People skills

Time management

Communication

Conflict management

Teamwork

Education

High School diploma or equivalent

AA or BA preferred

CAM preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

ACCESS | MANAGEMENT ∙ REALTY ∙ MAINTENANCE ∙ LIFESTYLE in Town of Florida, NY, seeks an Administrative Assistant to support the corporate office and Portfolio Manager. The role handles calls, residents and vendors, coordinates events and files, and ensures consistent service per Access Management policies.

The ideal candidate maintains organized files, updates the HOA website, assists with newsletters and board meetings, and acts as liaison for ARC and Landscape committees, with flexible hours