HME Operations & Patient Care Coordinator

HealthPartners; Minnesota; Hybrid; USD 42,000 - 56,000; Full time

Job summary

HealthPartners is seeking an Office Home Medical Equipment Coordinator to join our team. The role focuses on coordinating administrative workflows for HME patients and supporting customer service, clinical, and billing functions.

The position requires strong data entry skills, knowledge of EHR systems, and the ability to manage phone calls and coordinate multiple tasks in a fast-paced environment.

Qualifications

• One or more years of sales customer service experience in a durable medical equipment or business environment with high service standards required.
• High school diploma/GED, associates or bachelor's degree.
• Advanced knowledge of medical customer service and electronic health record systems is beneficial.

Responsibilities

• Coordinate administrative workflows and clerical tasks for Home Medical Equipment patients.
• Support customer service, clinical, and billing functions for HME.
• Manage and triage department phone calls and coordinate projects.

Skills

Customer service

Data entry

Analytical skills

Microsoft Office

Phone support

Multitasking

Education

High school diploma

Associate degree

Bachelor's degree

Tools

EHR software

Job description

HealthPartners is seeking an Office Home Medical Equipment Coordinator to join our team. The role focuses on coordinating administrative workflows for HME patients and supporting customer service, clinical, and billing functions.

The position requires strong data entry skills, knowledge of EHR systems, and the ability to manage phone calls and coordinate multiple tasks in a fast-paced environment.