HIV Community Pharmacy Liaison & Adherence Specialist

Shields Health Solutions; Sacramento (CA); On-site; USD 70,000 - 75,000; Full time

Job summary

Shields Health Solutions seeks an experienced Pharmacy Technician to provide off-site patient support in California. You will assist with prior authorization, financial aid, onboarding, and refill processes while ensuring top-quality care and confidentiality.

Responsibilities include EMR documentation, data entry, claims adjudication, and contributing to process improvements to enhance efficiency and patient outcomes. CA licensure and 2–3 years of experience preferred.

Qualifications

• High School Diploma or GED required.
• 2–3 years of Pharmacy Technician experience, 3–5 preferred.
• State registration as Pharmacy Technician required.
• California residency and licensure details as described.

Responsibilities

• Provide off-site support to patients, pharmacists, and providers.
• Perform prior authorization and financial assistance tasks.
• Support patient onboarding, refill/renewal activities, and education.
• Document patient data in EMR, Therigy, and Shields tools.
• Input data, adjudicate test claims, and propose action plans.
• Participate in process improvements and maintain confidentiality.

Skills

Interpersonal communication

Phone skills

Microsoft Office

Detail oriented

Team player

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Shields Health Solutions seeks an experienced Pharmacy Technician to provide off-site patient support in California. You will assist with prior authorization, financial aid, onboarding, and refill processes while ensuring top-quality care and confidentiality.

Responsibilities include EMR documentation, data entry, claims adjudication, and contributing to process improvements to enhance efficiency and patient outcomes. CA licensure and 2–3 years of experience preferred.