HIV Care Navigator & Case Manager

Codman Square Health Center Inc; Boston (MA); On-site; USD 52,000 - 70,000; Full time

Job summary

Codman Square Health Center Inc in Boston seeks a Medical Case Manager to provide medical and social services case management for adults with HIV/AIDS, advocating for patients across clinical and social determinants of health. You will coordinate referrals for medication assistance and navigate health services in collaboration with a multidisciplinary team.

The role emphasizes adherence support, patient engagement, and up-to-date documentation in EMR/EHR systems.

Qualifications

• Associates degree or minimum of 2-years progressive professional experience.
• Knowledge and experience with HIV services, including education/prevention, outreach, counseling and care management.
• Awareness of substance abuse issues, including detox, rehabilitation and recovery.
• Ability to work within a wide community and social service network.
• Proven ability to work with patients from diverse backgrounds.
• Familiarity with EMR/EHR systems and documentation skills.
• Ability to speak Haitian Creole highly desirable.

Responsibilities

• Provides case management services to HIV positive patients.
• Supports new patients with intake and onboarding, acclimating them to the clinical processes and providing emotional support.
• Reinforces self-determination and utilizes patient teaching opportunities to ensure medication adherence and engagement
• Collaboratively works with MD, RN and other MCMs to ensure optimal care
• Refers clients to community agencies to support SDoH needs
• Conducts monthly office/telephonic visits, updating plans of care and supporting outcomes
• Maintains monthly activity and variance reports on high-risk patients
• Attends team meetings as requested by clinical leaders
• Completes paperwork within required time frames
• Performs other duties as requested

Skills

HIV services

Cultural competence

EMR/EHR tools

Patient counseling

Haitian Creole

Education

Associates degree or 2+ years experience

Tools

EMR/EHR systems

Job description

Codman Square Health Center Inc in Boston seeks a Medical Case Manager to provide medical and social services case management for adults with HIV/AIDS, advocating for patients across clinical and social determinants of health. You will coordinate referrals for medication assistance and navigate health services in collaboration with a multidisciplinary team.

The role emphasizes adherence support, patient engagement, and up-to-date documentation in EMR/EHR systems.