Historic Inn Front Desk Agent – Guest Experience

Key West Historic Inns; Key West, Northern (FL, KY); Hybrid; USD 30.000 - 42.000; Vollzeit

Benefits dieser Stelle

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Zusammenfassung

Key West Historic Inns in Key West, Florida, invites you to join our historic collection of properties as a Front Desk Agent. Welcome guests, manage check-ins/outs, and share knowledge of our inns and Key West to ensure a memorable stay.

You'll handle guest requests, coordinate with housekeeping and other teams, and maintain accurate guest information in our hotel systems, delivering friendly, professional service with a genuine sense of hospitality.

Qualifikationen

• Experience in front desk or hospitality is preferred.
• Strong communication and problem-solving skills.
• Ability to read and write in English clearly.
• Cash handling experience preferred.
• Must manage multiple tasks in a busy environment.
• Reliable with flexible weekend/holiday availability.

Aufgaben

• Welcome guests with a friendly check-in and check-out experience.
• Assist guests with questions, directions, and recommendations.
• Process payments, deposits, and other front desk transactions.
• Maintain accurate reservations and guest records in the system.
• Coordinate with housekeeping and other departments to meet guest needs.

Kenntnisse

Customer service

Cash handling

Communication

Detail oriented

Multitasking

English fluency

Team player

Flexible schedule

Ausbildung

High school diploma or equivalent

Tools

Hotel systems

Jobbeschreibung

Key West Historic Inns in Key West, Florida, invites you to join our historic collection of properties as a Front Desk Agent. Welcome guests, manage check-ins/outs, and share knowledge of our inns and Key West to ensure a memorable stay.

You'll handle guest requests, coordinate with housekeeping and other teams, and maintain accurate guest information in our hotel systems, delivering friendly, professional service with a genuine sense of hospitality.