Boutique Front Desk Agent – Guest Experience (Key West)

Marquesa Hotel, a Noble House Hotel; Key West (FL); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health benefits

401K plan

Paid holidays/personal/vacation/sick

On demand pay

Employee discounts

Job summary

The Marquesa Hotel in Key West, FL is seeking a Part-Time Front Desk Agent to join our award-winning team. You will greet guests, manage check-ins/outs, handle reservations, answer calls, process payments and resolve issues to ensure a positive guest experience.

We value integrity, flexibility, and a positive attitude. Benefits include comprehensive health options, retirement plan, paid time off, and employee discounts across Noble House Hotels & Resorts.

Qualifications

• Previous front desk experience and a can-do team attitude.
• Proficient computer and software use, logging in/out and navigating systems.
• Strong internet navigation and information search skills.

Responsibilities

• Greet guests and manage check-ins/outs.
• Handle reservations and guest inquiries.
• Answer phones, take messages, and route requests.
• Process payments and maintain accurate records.
• Resolve guest issues to ensure a positive experience.

Skills

Front desk experience

Guest service

Effective communication

Team attitude

Physical stamina

Tools

Hotel software

Company online software

Job description

The Marquesa Hotel in Key West, FL is seeking a Part-Time Front Desk Agent to join our award-winning team. You will greet guests, manage check-ins/outs, handle reservations, answer calls, process payments and resolve issues to ensure a positive guest experience.

We value integrity, flexibility, and a positive attitude. Benefits include comprehensive health options, retirement plan, paid time off, and employee discounts across Noble House Hotels & Resorts.