HIM Ops Specialist I — EHR & Records Management

Hugh Chatham Memorial Hospital; Charlotte (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Advocate Health in Charlotte, NC is hiring for a full-time Document Management Specialist within the Enterprise Revenue Cycle. You will upload and index outside records, route to clinicians, and ensure correct patient, encounter, and order data in the EHR.

The role emphasizes accuracy, HIPAA compliance, and collaboration with data integrity teams. This position requires a High School Diploma or equivalent and 0–1 year of healthcare experience.

Qualifications

• Proficient computer and keyboarding skills with the ability to learn new software such as Epic, OnBase, Solarity, Microsoft Office, and Teams.
• High attention to detail and accuracy with frequent interruptions.
• Ability to prioritize workload and work under pressure in a fast-paced environment.

Responsibilities

• Accurately upload/index outside records using applicable software, routing documentation to the clinician as appropriate.
• Incorporates internal and external clinical documentation from various electronic and paper sources into the EHR per HIM procedures.
• Analyzes the content of the medical record for missing documentation and assigns/corrects deficiencies in the chart management system.
• Applies knowledge of medical terminology to identify documentation needs based on patient service areas.
• Collaborates with Data integrity to ensure errors are communicated for chart corrections and privacy investigations.
• Ensures readability and proper positioning of scanned documents for end-users.
• Serves as point of contact for record completion support for clinicians and providers.

Skills

Detail-oriented

Multitasking

Independent worker

Team player

PHI handling

HIPAA knowledge

Education

High School Graduate or Equivalent

Tools

Epic

OnBase

Solarity

Microsoft Office

Teams

Job description

Advocate Health in Charlotte, NC is hiring for a full-time Document Management Specialist within the Enterprise Revenue Cycle. You will upload and index outside records, route to clinicians, and ensure correct patient, encounter, and order data in the EHR.

The role emphasizes accuracy, HIPAA compliance, and collaboration with data integrity teams. This position requires a High School Diploma or equivalent and 0–1 year of healthcare experience.