Higher Education Solution Engineer for Strategic Accounts

Salesforce; Colorado; On-site; USD 135,000 - 180,000; Full time

Job summary

Salesforce is seeking an Account Solution Engineer to partner with sales, product, and partners in higher education. You will tailor demonstrations using Agentforce for Education and data products to address institutional challenges, particularly in large universities and education ecosystems.

You will lead discovery sessions, craft tailored solutions, and manage technical responses to RFPs/RFIs, collaborating with cross-functional teams to deliver customer success and long-term value.

Qualifications

• 7+ years of combined experience with Salesforce or other CRM solutions in education.
• 5+ years of solution engineering, consulting, enterprise software delivery, or customer success.
• Artificial Intelligence and/or Data Certifications, Salesforce-preferred.
• Deep understanding of education operations (student lifecycle, registrar, advising, curriculum, financial aid).
• Strong technical acumen configuring and demonstrating Salesforce or similar platforms.

Responsibilities

• Lead the Solution Cycle with account executives, product specialists, and partners from discovery to close.
• Understand institutional needs, particularly large higher education, aligning Salesforce solutions.
• Demonstrate Salesforce solutions including Agentforce for Education to drive institutional value.
• Translate education processes into technology solutions for stakeholders at all levels.
• Support RFPs and proposals, ensuring alignment with institutional priorities and Salesforce value.
• Collaborate across teams to align Salesforce solutions with customer needs.
• Stay current on education tech trends and industry developments.

Skills

Salesforce CRM experience

Solution engineering

AI/Data Certifications

Education sector knowledge

Communication & presentation

Travel up to 40%

Education

B.S., M.S. or PhD in Computer Science, Software Engineering or MIS

Job description

Salesforce is seeking an Account Solution Engineer to partner with sales, product, and partners in higher education. You will tailor demonstrations using Agentforce for Education and data products to address institutional challenges, particularly in large universities and education ecosystems.

You will lead discovery sessions, craft tailored solutions, and manage technical responses to RFPs/RFIs, collaborating with cross-functional teams to deliver customer success and long-term value.