Higher Education Solution Engineer - AI-Driven Innovation

salesforce.com, inc.; Chicago (IL); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid parental leave

401(k) program

Employee stock-purchasing program

Job summary

salesforce.com, inc. is seeking an Account Solution Engineer for Higher Education in Chicago, Illinois. This role focuses on driving innovation through technology, working closely with sales teams and educational institutions to optimize student life cycles and streamline administrative processes.

Candidates should have 7+ years of relevant experience and a degree in Computer Science. Attractive benefits and competitive salary offered.

Qualifications

• 7+ years of combined experience with Salesforce or CRM solutions focused on education.
• 5+ years in solution engineering or customer success.
• Strong understanding of education operations and student lifecycle management.

Responsibilities

• Lead the solution cycle and drive technical aspects of the sales cycle.
• Engage with educational institutions to understand their challenges.
• Support RFP responses and proposals ensuring alignment with institutional priorities.

Skills

Salesforce or other CRM solutions

Solution engineering

Communication skills

Technical acumen

Time-management skills

Education

Degree in Computer Science (B.S., M.S., or Ph.D.)

Tools

Salesforce Certifications

AI and Data Certifications

Job description

salesforce.com, inc. is seeking an Account Solution Engineer for Higher Education in Chicago, Illinois. This role focuses on driving innovation through technology, working closely with sales teams and educational institutions to optimize student life cycles and streamline administrative processes.

Candidates should have 7+ years of relevant experience and a degree in Computer Science. Attractive benefits and competitive salary offered.