Higher Ed Program Operations Coordinator

Western New Mexico University; Silver City (NM); On-site; USD 21,000 - 29,000; Full time

Job summary

Western New Mexico University in Silver City is seeking an Administrative Coordinator to support the School of Social Work on campus. The role focuses on scheduling courses, assigning instructors, onboarding adjuncts, and maintaining Canvas shells to support faculty and students.

You will track student progress, assist with appeals and licensure forms, and collaborate on accreditation tasks with the Assessment Coordinator. Strong organization and MS Office skills are essential.

Qualifications

• Experience in administrative support, higher education operations, or program coordination.
• Strong organizational, communication, and technical skills.
• Familiarity with Canvas, student support systems, and survey tools is preferred.
• Knowledge of University policies and procedures.
• Able to handle multiple deadlines with accuracy.
• Sensitive to cultural differences within the University and community.

Responsibilities

• Coordinate course scheduling and instructor assignments for BSW and MSW programs, ensuring faculty coverage.
• Oversee adjunct faculty onboarding, training, and performance tracking, including grading timelines and feedback quality.
• Manage Canvas course shell preparation and maintain the Adjunct Canvas Course for ongoing faculty support.
• Support student processes, including tracking progress, probationary students, appeals, and licensure forms.
• Collaborate with the Assessment Coordinator on accreditation tasks and data analysis.
• Maintain and update program materials, including Knowledge Base, Handbook, and website content.
• Manage CEU logistics: attendance tracking, certificate distribution, and registration.
• Communicate with students, faculty, and external stakeholders.

Skills

Microsoft Office

Communication

Education

High school Diploma or GED

Associates degree preferred

Tools

Canvas

Job description

Western New Mexico University in Silver City is seeking an Administrative Coordinator to support the School of Social Work on campus. The role focuses on scheduling courses, assigning instructors, onboarding adjuncts, and maintaining Canvas shells to support faculty and students.

You will track student progress, assist with appeals and licensure forms, and collaborate on accreditation tasks with the Assessment Coordinator. Strong organization and MS Office skills are essential.