Higher Ed Benefits & Wellness Administrator

Stetson University; DeLand (FL); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, Vision

Employer retirement contributions

Tuition waivers for employees and elig

Hatter Perks discounts

Job summary

Stetson University is seeking a Benefits Administrator to manage university-wide benefits programs and vendor relations. The role educates employees and retirees on benefit options, guides open enrollment, and ensures accurate processing of benefit actions across campuses.

The position supports the People Operations team, collaborates with IT and vendors, and maintains benefit data in Banner. Travel between campuses may occur, with a strong emphasis on compliance and service excellence.

Qualifications

• Bachelor’s degree with 3+ years benefits experience.
• Experience processing high volumes of employee records in ERP systems affecting benefits.
• Ability to manage multiple inquiries with strict deadlines (payroll, billing).
• Excellent written and verbal communication and customer service skills.

Responsibilities

• Maintain thorough knowledge of benefit plans, contracts, and vendor agreements.
• Manage relationships with benefit providers and vendors; explore new vendors.
• Assist with open enrollment for all campus locations and retiree benefits.
• Oversee the employee benefits portal and ensure timely file feeds and navigation support.

Skills

Benefits administration

Customer service

Verbal & written communication

Data-driven decision making

Independent work

Spanish (desired)

Education

Bachelor’s degree with 3+ years benefits experience

Tools

Ellucian Banner

PeopleSoft

Workday

SAP

Job description

Stetson University is seeking a Benefits Administrator to manage university-wide benefits programs and vendor relations. The role educates employees and retirees on benefit options, guides open enrollment, and ensures accurate processing of benefit actions across campuses.

The position supports the People Operations team, collaborates with IT and vendors, and maintains benefit data in Banner. Travel between campuses may occur, with a strong emphasis on compliance and service excellence.