Onsite Benefits Administrator & Open Enrollment

Hofstra University; Town of Hempstead (NY); On-site; USD 60,000 - 64,000; Full time

Job summary

Hofstra University in Hempstead, NY is seeking a Benefits Administrator to provide administrative support to the Benefits Administration team, oversee onboarding, and manage a tuition scholarship program. This onsite role serves faculty, administrators, and union personnel with a focus on timely benefits service.

You will conduct new hire orientations, handle benefits enrollments and inquiries, and collaborate with the Assistant Director to oversee COBRA and open enrollment.

Qualifications

• Bachelor’s degree required; Master’s degree preferred.
• 1–2 years of related working experience, preferably in Benefits Administration.
• Strong organization skills with the ability to work independently and manage multiple priorities.
• Excellent presentation, writing, and analytical skills.
• Strong customer service skills.
• Technical proficiency in one or more HR Information Systems (Ellucian Banner preferred).
• Intermediate to advanced skill level in Microsoft Word and Excel.

Responsibilities

• Provides customer service to employees on a wide range of employee benefits related questions, including health, dental, retirement, flexible spending, life insurance, long term disability, tuition, FMLA, PFL, disability and workers compensation.
• Conducts new hire orientations and onboarding meetings, including benefits orientation.
• Manages the benefits email inbox and responds timely to inquiries and/or forwards to appropriate benefits personnel for resolution.
• Responsible for administering all aspects of the University’s tuition scholarship program.
• Oversees COBRA through third party administrator in partnership with the Assistant Director, Benefits Administration.
• Processes benefits-related enrollments, changes, and terminations in Banner and third party vendors.
• Submits for processing of insurance carrier billing/invoices.
• Processes pharmacy benefit rebates and subsidies with Accounts Receivable.
• Works with providers and third-party administrators to resolve questions, problems, and claims issues.
• Assists with planning and oversight of the annual open enrollment period.
• Maintains content on benefits website and benefits communication portal.
• Serves as a back-up for the Reception area and the Office of Student Employment.
• Performs other Benefits/HR projects as needed.

Skills

Strong organization skills

Excellent presentation skills

Analytical skills

Strong customer service skills

Written communication

Education

Bachelor’s degree

Master’s degree preferred

Tools

Ellucian Banner

Microsoft Word

Microsoft Excel

Job description

Hofstra University in Hempstead, NY is seeking a Benefits Administrator to provide administrative support to the Benefits Administration team, oversee onboarding, and manage a tuition scholarship program. This onsite role serves faculty, administrators, and union personnel with a focus on timely benefits service.

You will conduct new hire orientations, handle benefits enrollments and inquiries, and collaborate with the Assistant Director to oversee COBRA and open enrollment.