Benefits Administrator - People Operations (Higher Ed)

Stetson University; DeLand (FL); On-site; USD 65,000 - 85,000; Full time

Job summary

Stetson University in DeLand, FL seeks a Benefits Administrator to manage employee benefits and wellness programs across campuses. The role educates and counsels staff and retirees on benefit options, resolves issues, and ensures timely processing of benefit actions.

The ideal candidate has a bachelor’s degree with at least three years in benefits, experience with ERP systems (Banner/PeopleSoft/Workday/SAP), and strong communication and vendor-management skills.

Qualifications

• Bachelor’s degree required and at least 3 years of benefits experience.
• Experience processing high-volume employee records in ERP systems.
• Proficiency with benefits vendors, enrollment, COBRA, and leave administration.
• Strong written and verbal communication and customer service skills.

Responsibilities

• Maintain knowledge of benefit plans, contracts, and vendor agreements.
• Manage relationships with benefit providers and explore new vendors.
• Guide active participants, new employees, and retirees in benefit selections.
• Oversee the employee benefits portal and ensure timely file feeds.
• Assist with retirements, separations, COBRA, and exit data.
• Coordinate annual Open Enrollment and benefits fairs.
• Maintain benefits data in Banner system for all campuses.
• Support HIPAA confidential information handling.

Skills

Customer service excellence

Interpersonal skills

Attention to detail

Communication skills

Problem solving

Education

Bachelor's degree

Tools

Ellucian Banner

PeopleSoft

Workday

SAP

Job description

Stetson University in DeLand, FL seeks a Benefits Administrator to manage employee benefits and wellness programs across campuses. The role educates and counsels staff and retirees on benefit options, resolves issues, and ensures timely processing of benefit actions.

The ideal candidate has a bachelor’s degree with at least three years in benefits, experience with ERP systems (Banner/PeopleSoft/Workday/SAP), and strong communication and vendor-management skills.