Hybrid Benefits & Wellness Administrator

Randstad Enterprise; Wellesley (MA); Hybrid; USD 45,000 - 75,000; Full time

Job summary

Randstad Enterprise is seeking a Benefits Administrator to support health and welfare programs and wellness initiatives, including enrollment, communications, and compliance tasks. The role interacts with vendors and insurers to ensure accurate benefits delivery.

You will work with HR colleagues, review inquiries in Workday, and help maintain benefits materials and reports while coordinating wellness activities and retirement-related claims when needed.

Qualifications

• Bachelor’s Degree or equivalent work experience.
• Experience in Employee Benefits and Wellness programs is a plus.
• Excellent communication skills and customer service oriented.
• Strong client-centric approach with focus on continuous improvement.
• Strong attention to detail and commitment to accuracy.
• Ability to work well independently or collaboratively as needed.
• Problem solving skills with a proactive approach.
• Ability to succeed in a fast paced, fluid environment and readily adapt to change.
• Excellent analytical and critical thinking skills.

Responsibilities

• Collaborate with carriers to support health & welfare operations.
• Review and respond to routine HR inquiries and cases in Workday, following established procedures and guidelines.
• Triage and elevate complex or non-standard issues to appropriate team members for resolution.
• Support the employee annual enrollment process, including testing, quality checks and proofreading.
• Support activities related to government forms and filings (e.g., Form 5500, PCORI) and support compliance-related tasks such as COBRA and ACA reporting requirements.
• Review and support employee benefits and communications materials including maintaining and updating internal website.
• Serve as a point of contact for Human Resources colleagues on benefit-related inquiries.
• Process expense reports, calculate fees and premiums, and prepare invoice payments for benefit plans.
• Compile census and benefits reports for internal and external business partners.
• Assist in coordinating wellness and total rewards activities and programs (e.g., blood drives, biometric screenings, flu shots, webinars).
• Serve as the primary point of contact for death claims, following established procedures to guide beneficiaries through the claims process.
• Provide support for retirement operations as needed.
• Complete other duties as assigned.

Skills

Excellent communication

Customer service oriented

Attention to detail

Problem solving

Independent / collaborative

Analytical thinking

MS Office

Education

Bachelor’s Degree or equivalent

Tools

MS Office

Job description

Randstad Enterprise is seeking a Benefits Administrator to support health and welfare programs and wellness initiatives, including enrollment, communications, and compliance tasks. The role interacts with vendors and insurers to ensure accurate benefits delivery.

You will work with HR colleagues, review inquiries in Workday, and help maintain benefits materials and reports while coordinating wellness activities and retirement-related claims when needed.