High-Volume Staffing Operations Leader

Randstad North America; Northlake (TX); On-site; USD 85,000 - 125,000; Full time

Job summary

Randstad North America is hiring an on-site Operations Manager to lead our Randstad Inhouse Services (RIS) division. You will provide day-to-day leadership, manage account P&L, nurture client relationships, and drive staffing solutions across sites.

This role emphasizes people development, team oversight, and data-driven improvements, with responsibility for 2–3 client sites and revenue up to $10 million. You will collaborate with account teams to optimize payroll, productivity, and service

Qualifications

• Minimum 3+ years in high volume light industrial recruiting/staffing industry
• 2+ years people management
• Previous multi-unit/location responsibilities preferred
• Ability to travel between client site and recruiting center daily and/or weekly as needed
• Demonstrated ability to manage and resolve complex client situations
• Unsurpassed level of professionalism and ability to communicate at all levels
• Strong organizational, analytical, and problem-solving abilities
• An approach that is motivated by the challenge of that environment - You like to WIN!
• Demonstrated ability to present business reviews and workforce strategies to client groups
• Exceptional follow-through is mandatory!
• Proficiency using Google mail, calendaring and shared drives

Responsibilities

• Run a high-volume light industrial client on a daily basis
• Ensure exceptional performance in payroll, productivity, profitability, and service level
• Listen to understand the needs of key decision-makers
• Provide tailored services that delight our clients
• Work closely with the account team to ensure efficiency and effectiveness
• Deliver effectively with fixed flexible workforce pool
• Meet with the account team regularly to evaluate the execution of the concept
• Improve performance by using data to understand the status of deliverables
• Deliver from an extensive understanding of the client's business, strategic direction, and process
• Partner closely with the process manager to ensure healthy business outcomes
• Ensure compliance and coordinate efforts pertaining to all employment faucets

Job description

Randstad North America is hiring an on-site Operations Manager to lead our Randstad Inhouse Services (RIS) division. You will provide day-to-day leadership, manage account P&L, nurture client relationships, and drive staffing solutions across sites.

This role emphasizes people development, team oversight, and data-driven improvements, with responsibility for 2–3 client sites and revenue up to $10 million. You will collaborate with account teams to optimize payroll, productivity, and service