High-Volume Service Advisor — Guest-First Toyota Expert

Swickard Auto Group; Ontario (CA); Vor Ort; USD 60.000 - 120.000; Vollzeit

Benefits dieser Stelle

OTE 60k-120k+

Toyota training

Medical/dental/vision insurance

Life insurance

Paid time off

Career path

Vehicle discounts

Zusammenfassung

Crown Toyota in Ontario, CA, part of Swickard Auto Group, seeks a Service Advisor to join a high-volume Toyota drive. You’ll greet guests, explain findings clearly, and coordinate with technicians to move repairs efficiently.

You will build accurate estimates, manage timelines, and maintain guest communications, with Toyota training provided and opportunities to grow into senior advisor and leadership roles.

Qualifikationen

• 1+ year of service advisor or guest-facing experience preferred.
• Toyota or Japanese-brand experience a plus with paid training.
• Clear, composed communicator who stays organized in busy drives.
• Detail-oriented with accurate estimates and honest timelines.
• Self-motivated with a goal to build a returning guest book.
• Valid driver’s license with clean record.

Aufgaben

• Serve as the primary point of contact for guests from write-up through vehicle return.
• Explain inspection findings clearly and recommend additional service honestly.
• Build accurate estimates, set realistic timelines, and follow through on commitments.
• Coordinate with technicians and parts to keep repairs moving.
• Maintain a high-volume drive with timely guest updates and status notes.
• Keep accurate records in the DMS.

Kenntnisse

Customer service

Guest-facing experience

Communication

Hospitality background

Sales experience

DMS familiarity

Tools

DMS

Jobbeschreibung

Crown Toyota in Ontario, CA, part of Swickard Auto Group, seeks a Service Advisor to join a high-volume Toyota drive. You’ll greet guests, explain findings clearly, and coordinate with technicians to move repairs efficiently.

You will build accurate estimates, manage timelines, and maintain guest communications, with Toyota training provided and opportunities to grow into senior advisor and leadership roles.