High-Volume Restaurant Operations Lead | Mentorship

Shake Shack; Oakland (CA); On-site; USD 38,000 - 47,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonuses

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Charitable opportunities

Online training

Career development

Job summary

Shake Shack in Oakland, CA is seeking a Restaurant Manager to lead daily operations, ensure guest satisfaction, and uphold our high hospitality standards.

The role requires 2-3 years of experience in high-volume restaurant management, strong leadership, and financial acumen, with flexibility in hours. We offer competitive pay, benefits including healthcare, a 401(k) match, PTO, and opportunities for career growth.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.
• Food handler certification, preferred.
• Willingness to work flexible hours.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of the Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Skills

Restaurant management

Team training

Guest service

Leadership coaching

Operations management

Job description

Shake Shack in Oakland, CA is seeking a Restaurant Manager to lead daily operations, ensure guest satisfaction, and uphold our high hospitality standards.

The role requires 2-3 years of experience in high-volume restaurant management, strong leadership, and financial acumen, with flexibility in hours. We offer competitive pay, benefits including healthcare, a 401(k) match, PTO, and opportunities for career growth.