High-Volume Restaurant Manager - People-First Leadership

Shake Shack; New Haven (CT); On-site; USD 53,000 - 66,000; Full time

Benefits offered by this job

Weekly Pay

Meal Discounts

Corporate Discounts

Health Insurance

401k with Company Match

Paid Time Off

Parental Leave

Employee Assistance Program

Job summary

Shake Shack in New Haven, CT is seeking a Restaurant Manager to oversee daily operations, lead and train staff, and ensure guest satisfaction in a fast-paced setting. You will drive excellence, coach teams, manage costs, and promote brand awareness through local events.

The role requires 2-3 years of management experience, strong operations knowledge, and flexibility. Competitive benefits include weekly pay and health coverage, with a focus on hospitality and community engagement.

Qualifications

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security.
• Aptitude for leading, coaching, and driving excellence at every level.
• Understanding of financial aspects of business operations.

Responsibilities

• Manage daily restaurant operations to ensure superior service and guest satisfaction.
• Train team members on all aspects of the Shack operations.
• Motivate and manage team members to provide highest level of hospitality.
• Demonstrate leadership with a focus on coaching and achieving excellence.
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events.
• Ensure compliance with sanitation and safety regulations.

Skills

Restaurant management

Operations knowledge

Leadership

Finance understanding

Food handler certification

Flexibility

Job description

Shake Shack in New Haven, CT is seeking a Restaurant Manager to oversee daily operations, lead and train staff, and ensure guest satisfaction in a fast-paced setting. You will drive excellence, coach teams, manage costs, and promote brand awareness through local events.

The role requires 2-3 years of management experience, strong operations knowledge, and flexibility. Competitive benefits include weekly pay and health coverage, with a focus on hospitality and community engagement.