High-Volume Customer Service & Order Entry Specialist

Ledgent Technology; Torrance (CA); On-site; USD 33,000 - 39,000; Full time

Job summary

Ledgent Technology in Torrance, CA is seeking a Customer Service Coordinator focused on order entry in a high-volume setting. The role demands handling up to 300 emails daily, prioritizing tasks with urgency, and maintaining accuracy across orders and customer records.

The position is fully onsite in Torrance, offering $50,000.00 - $57,500.00 annually, non-exempt, with a 9% bonus. Requires 1–2 years of related experience and strong communication skills.

Qualifications

• 1-2 years of customer service, order management or order entry experience.
• Experience in a high-volume, fast-paced environment with strong priority skills.
• Excellent verbal and written communication and attention to detail.

Responsibilities

• Provide superior customer service related to order entry and inquiries.
• Coordinate order changes, RFQs, and change orders to support timely entry.
• Process customer orders and quotations with accuracy and provide shipment dates.
• Maintain up-to-date customer information and ensure 100% order accuracy.
• Work with Sales/Technical Support and assist Accounts Receivable as needed.
• Prioritize workload to meet deadlines and respond with urgency to changes.

Skills

Customer service

Order entry

High-volume handling

Education

Associate's Degree or Bachelor's Degree preferred

Job description

Ledgent Technology in Torrance, CA is seeking a Customer Service Coordinator focused on order entry in a high-volume setting. The role demands handling up to 300 emails daily, prioritizing tasks with urgency, and maintaining accuracy across orders and customer records.

The position is fully onsite in Torrance, offering $50,000.00 - $57,500.00 annually, non-exempt, with a 9% bonus. Requires 1–2 years of related experience and strong communication skills.