Order Processing Specialist — CRM/ERP Expert

The Fountain Group; Torrance (CA); Vor Ort; USD 28.000 - 36.000; Teilzeit

Benefits dieser Stelle

Medical insurance

Vision insurance

Referral bonus

Zusammenfassung

A leading staffing agency is seeking an Order Processing Specialist in Torrance, CA. The role involves providing top-quality customer service, handling inquiries via email, phone, and live chat, and processing orders. Ideal candidates will have experience in customer service and be familiar with CRM and ERP systems. This is a temporary, onsite position during standard business hours, offering vital support in the Medical Equipment Manufacturing industry.

Qualifikationen

• Proven experience in customer service.
• Experience using Salesforce CRM.
• Experience with ERP systems such as NetSuite or SAP.

Aufgaben

• Respond to customer inquiries through email, phone, and live chat.
• Enter and process orders and return authorizations.
• Maintain the customer master file.

Kenntnisse

Customer service experience

CRM experience (Salesforce)

ERP system experience (NetSuite, SAP ERP, MS Dynamics 365, Oracle ERP)

Ausbildung

High School Diploma/GED

Jobbeschreibung

A leading staffing agency is seeking an Order Processing Specialist in Torrance, CA. The role involves providing top-quality customer service, handling inquiries via email, phone, and live chat, and processing orders. Ideal candidates will have experience in customer service and be familiar with CRM and ERP systems. This is a temporary, onsite position during standard business hours, offering vital support in the Medical Equipment Manufacturing industry.