Order Processing Specialist — CRM/ERP Expert

The Fountain Group; Torrance (CA); On-site; USD 28,000 - 36,000; Part time

Benefits offered by this job

Medical insurance

Vision insurance

Referral bonus

Job summary

A leading staffing agency is seeking an Order Processing Specialist in Torrance, CA. The role involves providing top-quality customer service, handling inquiries via email, phone, and live chat, and processing orders. Ideal candidates will have experience in customer service and be familiar with CRM and ERP systems. This is a temporary, onsite position during standard business hours, offering vital support in the Medical Equipment Manufacturing industry.

Qualifications

• Proven experience in customer service.
• Experience using Salesforce CRM.
• Experience with ERP systems such as NetSuite or SAP.

Responsibilities

• Respond to customer inquiries through email, phone, and live chat.
• Enter and process orders and return authorizations.
• Maintain the customer master file.

Skills

Customer service experience

CRM experience (Salesforce)

ERP system experience (NetSuite, SAP ERP, MS Dynamics 365, Oracle ERP)

Education

High School Diploma/GED

Job description

A leading staffing agency is seeking an Order Processing Specialist in Torrance, CA. The role involves providing top-quality customer service, handling inquiries via email, phone, and live chat, and processing orders. Ideal candidates will have experience in customer service and be familiar with CRM and ERP systems. This is a temporary, onsite position during standard business hours, offering vital support in the Medical Equipment Manufacturing industry.