High-Touch Client Advisor

Hopesglobalgetaways; United States; Remote; USD 25,000 - 39,000; Full time

Benefits offered by this job

Flexible scheduling

Fully remote work

Training and development resources

Travel discounts and industry benefits

Supportive virtual team environment

Job summary

Hopesglobalgetaways is seeking a polished, relationship-focused High-Touch Client Advisor for our remote team. You will support clients from initial contact through trip preparation, helping them explore options, coordinate services, and maintain detailed itineraries.

No prior travel experience is required; training and ongoing resources are provided to ensure success in a fully remote setup with flexible part-time or full-time schedules.

Qualifications

• Strong written and verbal communication abilities required.
• Professional, personable, service-oriented approach.
• Excellent organization and attention to detail.
• Ability to provide responsive, individualized client support.
• Comfortable researching and comparing multiple options.
• Manage several priorities, follow-ups and deadlines.
• Willingness to learn digital platforms and processes.
• Dependable follow-through and time-management skills.
• Adaptable and solution-focused when plans change.
• Self-motivated and capable of working independently.

Responsibilities

• Build rapport with clients and learn preferences and budgets.
• Research and compare premium resort, hotel, cruise, and activity options using approved resources.
• Coordinate arrangements while keeping reservations, schedules and itineraries accurate.
• Provide proactive client support with updates, follow-ups and routine questions.
• Monitor deadlines, maintain client records, verify arrangements for accuracy.

Skills

Strong communication

Professional demeanor

Excellent organization

Detail oriented

Client support

Time management

Research multi options

Independent work

Basic computer skills

18+ years old

Job description

Position Overview

We are seeking polished, relationship-focused individuals to join our remote team as High-Touch Client Advisor. In this role, you will provide attentive support to clients who value personalized communication, organized planning, and a smooth experience from the first conversation through final trip preparation.

You will help clients explore suitable options, coordinate selected services, and keep important details on track throughout the planning process. Previous travel-industry experience is not required. Training and continued educational resources are provided.

What You'll Do

• Build rapport with clients and learn about their preferred destinations, travel dates, interests, budget, priorities, and special requests.


• Research and compare premium resorts, hotels, cruises, transportation, tours, excursions, activities, and other vacation options using approved resources.


• Assist with coordinating selected arrangements while keeping reservation information, confirmations, schedules, and itinerary details accurate and organized.


• Provide proactive client support through timely updates, thoughtful follow-up, answers to routine questions, and assistance with standard changes or requests.


• Monitor important deadlines, maintain detailed client records, verify arrangements for accuracy, and continue expanding your supplier and destination knowledge.

What We Provide

• Fully remote opportunity with flexible part-time and full-time scheduling


• Structured onboarding and beginner-friendly training


• No previous professional travel experience required


• Ongoing team guidance and access to educational resources


• Destination and supplier learning opportunities


• Opportunities to strengthen relationship-building, communication, research, and coordination skills


• Professional development and potential growth opportunities


• Performance-based incentives and recognition opportunities


• Qualifying travel discounts and industry-related benefits


• Supportive virtual team environment

Qualifications

• Strong written and verbal communication skills


• Professional, personable, and service-oriented approach


• Excellent organization and attention to detail


• Ability to provide responsive and individualized client support


• Comfortable researching and comparing multiple options


• Able to manage several priorities, follow-ups, and deadlines


• Willingness to learn digital platforms, supplier systems, and new processes


• Dependable follow-through and strong time-management skills


• Adaptable and solution-focused when client needs or arrangements change


• Self-motivated and comfortable working independently


• Basic computer proficiency and reliable internet access


• Must be at least 18 years of age


• Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or another qualifying region