Elite Client Support Consultant

Hopesglobalgetaways; United States; Remote; USD 25,000 - 44,000; Full time

Benefits offered by this job

Fully remote work

Flexible scheduling (PT/FT)

Onboarding and training

Travel discounts

Job summary

Hopesglobalgetaways is seeking polished Elite Client Support Consultants to join our fully remote team. You’ll assist clients in planning vacations, coordinating services, and managing details from initial research to final preparation.

No prior travel experience required; we provide training and ongoing resources. Roles offer flexible part-time and full-time scheduling with excellent growth opportunities and a supportive virtual environment.

Qualifications

• Excellent written and verbal communication.
• Professional, polished, and client-focused approach.
• Strong organization and attention to detail.
• Ability to provide personalized and responsive support.
• Comfortable researching and comparing multiple vacation options.

Responsibilities

• Connect with clients to understand destinations, dates, interests, budget, priorities, and requests.
• Research upscale vacation options using approved resources.
• Coordinate services while keeping reservations, confirmations, and itineraries organized.
• Provide consistent client support by answering questions, sharing updates, and following up on items.
• Review booking information for accuracy and track deadlines.

Skills

Communication

Attention to detail

Customer service

Research skills

Time management

Independent work

Job description

Position Overview

We are seeking polished, detail-oriented individuals to join our remote team as Elite Client Support Consultant. This role focuses on providing high-touch support to clients who value organized planning, responsive communication, and personalized service throughout their vacation experience.

You will assist with researching suitable options, coordinating requested services, and managing important details from the early planning stages through final preparation. Previous travel-industry experience is not required. Training and ongoing educational resources are provided.

What You'll Do

• Connect with clients to understand their preferred destinations, travel dates, interests, budget, priorities, and special requests.
• Research upscale resorts, hotels, cruises, transportation, tours, excursions, activities, and other vacation experiences using approved resources.
• Help coordinate selected services while keeping reservation details, confirmations, schedules, and itinerary information organized.
• Provide consistent client support by answering questions, sharing updates, following up on outstanding items, and assisting with routine changes or requests.
• Review booking information for accuracy, track important deadlines, maintain detailed records, and continue expanding your destination and supplier knowledge.

What We Provide

• Fully remote opportunity with flexible part-time and full-time scheduling
• Structured onboarding and beginner-friendly training
• No previous professional travel experience required
• Ongoing team guidance and educational support
• Access to supplier and destination learning opportunities
• Opportunities to strengthen client service, communication, research, and coordination skills
• Professional development and potential growth opportunities
• Performance-based incentives and recognition
• Qualifying travel discounts and industry-related benefits
• Supportive virtual team environment

Qualifications

• Excellent written and verbal communication skills
• Professional, polished, and client-focused approach
• Strong organization and attention to detail
• Ability to provide personalized and responsive support
• Comfortable researching and comparing multiple vacation options
• Able to manage several client requests, deadlines, and follow-up items
• Willingness to learn new digital tools, platforms, and supplier resources
• Dependable follow-through and effective time-management skills
• Adaptable and solution-focused when client needs or plans change
• Self-motivated and comfortable working independently
• Basic computer proficiency and reliable internet access
• Must be at least 18 years of age
• Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or other qualifying region