Travel Care Team Advisor

Hopesglobalgetaways; Lehi (UT); Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

100% remote work

Flexible scheduling

Comprehensive onboarding and training

Ongoing mentorship

Career growth and advancement

Travel-related benefits

Supportive team culture

Professional development resources

Job summary

Hopesglobalgetaways is seeking Travel Care Team Advisors to join our growing remote team. You will support travelers during planning by providing guidance, coordinating details, and delivering outstanding assistance before, during, and after trips.

This role offers 100% remote work, flexible scheduling, comprehensive onboarding, ongoing mentorship, career growth, and access to exclusive travel benefits as you help clients compare destinations, arrange bookings, and review itineraries for

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer service abilities.
• Effective organizational and multitasking skills.
• Ability to manage multiple responsibilities with attention to detail.
• Comfortable using web-based platforms and digital tools.
• Professional, positive, solution‑oriented mindset.
• Self-motivated with the ability to work independently.
• Reliable internet connection and basic computer proficiency.
• Must be at least 18 years old.
• Must be legally authorized to work in approved regions.

Responsibilities

• Assist travelers with questions related to vacations, destinations, reservations, and travel services.
• Learn client preferences and travel goals to provide personalized support.
• Research destinations, accommodations, cruises, transportation, and excursions.
• Present travel recommendations that fit individual needs and budgets.
• Coordinate bookings, itineraries, and trip-related arrangements.
• Provide confirmations, schedules, documents, and updates.
• Assist with itinerary modifications and special requests.
• Review travel plans to ensure accuracy and completeness.
• Monitor upcoming departures and keep travel arrangements on track.
• Maintain organized client records and communication history.
• Stay informed through ongoing training and supplier updates.

Skills

Excellent communication

Customer service

Interpersonal skills

Organizational skills

Multitasking

Digital tools

Independent work

Reliable internet

Job description

Position Summary

Our growing remote team is looking for friendly, organized, and service-minded individuals to join us as Travel Care Team Advisors. In this role, you'll support travelers throughout their planning journey by providing helpful guidance, coordinating travel details, and ensuring clients receive outstanding assistance before, during, and after their trips.

If you enjoy working with people, solving problems, and creating positive experiences, this opportunity offers flexibility, professional development, and the ability to work from virtually anywhere.

What You'll Do

• Assist travelers with questions related to vacations, destinations, reservations, and travel services
• Learn about client preferences, interests, and travel goals to provide personalized support
• Research destinations, accommodations, cruises, transportation options, excursions, and vacation experiences
• Present travel recommendations that align with individual needs and budgets
• Support the coordination of bookings, itineraries, and trip-related arrangements
• Provide travelers with confirmations, schedules, travel documents, and important updates
• Assist with itinerary modifications, special requests, and travel-related concerns
• Review travel plans and reservation details to help ensure accuracy and completeness
• Monitor upcoming departures and help keep travel arrangements on track
• Maintain organized client records, communication history, and trip details within company systems
• Stay informed through ongoing training, supplier updates, and destination education programs

What We Offer

• 100% remote work environment
• Flexible scheduling opportunities
• Comprehensive onboarding and training provided
• Ongoing mentorship and leadership support
• Career growth and advancement potential
• Performance-based recognition and incentive programs
• Travel-related discounts and exclusive industry benefits
• Supportive and collaborative team culture
• Access to professional development and continuing education resources

Qualifications

• Excellent communication and interpersonal skills
• Strong customer service and relationship-building abilities
• Effective organizational and multitasking skills
• Ability to manage multiple responsibilities while maintaining attention to detail
• Comfortable using web-based platforms, digital tools, and communication systems
• Professional, positive, and solution-oriented mindset
• Self-motivated with the ability to work independently
• Reliable internet connection and basic computer proficiency
• Must be at least 18 years of age
• Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or other approved regions

Who Thrives in This Opportunity?

Individuals who are often successful in this role:

• Enjoy assisting others and creating exceptional customer experiences
• Build strong relationships through clear and professional communication
• Stay organized while managing multiple client needs
• Adapt well to changing schedules and travel requests
• Take initiative and consistently follow through on responsibilities
• Have an interest in travel, hospitality, tourism, customer support, client relations, or remote professional opportunities