Personal Experience Advisor

Hopesglobalgetaways

United States

Remote

USD 42,000 - 54,000

Full time

9 days ago
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Benefits offered by this job

Travel discounts
Remote work
Flexible scheduling
Onboarding and training

Job summary

Hopesglobalgetaways is seeking personable, organized individuals to join our remote team as Personal Experience Advisors. You will help clients create vacation plans that reflect their preferences and budgets while providing consistent support throughout the planning process.

You'll coordinate bookings and itineraries with careful attention to detail. This role suits those who enjoy one-on-one client work, researching options, and delivering a personalized service.

Qualifications

  • Excellent written and verbal communication.
  • Friendly, professional, and relationship-focused demeanor.
  • Strong organization and attention to detail.
  • Ability to provide individualized client support.
  • Comfortable researching and evaluating multiple options.
  • Capable of managing multiple client requests and deadlines.
  • Willing to learn digital tools and supplier platforms.
  • Dependable follow-through and good time-management.
  • Adaptable and resourceful when plans change.
  • Self-motivated and able to work independently.
  • Basic computer proficiency and reliable internet.
  • Must be 18 years or older.
  • Residency in United States or other qualifying region.

Responsibilities

  • Learn client destinations, dates, interests, budget, priorities, and requests.
  • Research and compare resorts, hotels, cruises, transport, tours, and activities.
  • Coordinate services and keep reservations and itineraries organized.
  • Stay connected with clients, provide updates, and follow up on decisions.
  • Review information for accuracy, monitor deadlines, and maintain client records.

Skills

Communication skills
Relationship-focused
Organization
Attention to detail
Client support
Research options
Time management
Digital tools
Independent worker
Reliability
Proactive learner
18+ age
Eligible region residence

Job description

Summary Overview

We are seeking personable, organized individuals to join our remote team as Personal Experience Advisors. In this role, you will help clients create vacation plans that reflect their preferences, interests, schedules, and budgets while providing consistent support throughout the planning process.

This opportunity is a strong fit for individuals who enjoy working one-on-one with clients, researching options, organizing details, and delivering a personalized service experience. Previous travel-industry experience is not required. Training and ongoing educational resources are provided.

Responsibilities
  • Learn about each client's preferred destinations, travel dates, interests, budget, priorities, and special requests.
  • Research and compare resorts, hotels, cruises, transportation, tours, excursions, activities, and other vacation experiences using approved resources.
  • Help clients coordinate selected services and keep reservation details, confirmations, schedules, and itinerary information organized.
  • Stay connected with clients by providing updates, answering routine questions, following up on pending decisions, and assisting with standard changes or requests.
  • Review important information for accuracy, monitor deadlines, maintain current client records, and continue developing destination and supplier knowledge.
What This Opportunity Offers
  • Fully remote opportunity with flexible part-time and full-time scheduling
  • Structured onboarding and beginner-friendly training
  • No previous professional travel experience required
  • Ongoing team guidance and access to educational resources
  • Destination and supplier learning opportunities
  • Opportunities to strengthen communication, research, organization, and client-service skills
  • Professional development and potential growth opportunities
  • Performance-based incentives and recognition opportunities
  • Qualifying travel discounts and industry-related benefits
  • Collaborative virtual team environment
Qualifications
  • Strong written and verbal communication skills
  • Friendly, professional, and relationship-focused approach
  • Strong organization and attention to detail
  • Ability to provide individualized and responsive client support
  • Comfortable researching and evaluating multiple options
  • Able to manage several client requests, priorities, and deadlines
  • Willingness to learn digital tools, supplier platforms, and new processes
  • Dependable follow-through and effective time-management skills
  • Adaptable and resourceful when client needs or plans change
  • Self-motivated and comfortable working independently
  • Basic computer proficiency and reliable internet access
  • Must be at least 18 years of age
  • Must reside in the United States, United Kingdom, Spain, Australia, Mexico, or another qualifying region
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