High-Pay Automotive Service Manager - Lead Ops & Growth

CarGuys Inc.; Richardson (TX); On-site; USD 120,000 - 179,000; Full time

Job summary

CarGuys Inc., America’s and Canada’s #1 Automotive Recruiter, connects Automotive Service Managers, Service Directors, and Fixed Operations Managers with top-performing dealerships and automotive groups across the U.S. and Canada.

These opportunities offer top pay, performance-based bonuses, and growth paths into Service Director or Fixed Operations roles within established dealer networks. CarGuys provides nationwide placements and no-cost services to candidates.

Qualifications

• Experience as an automotive service manager, service director, or fixed ops manager.
• Proven leadership and team management experience in a dealership environment.
• Strong understanding of service department operations and KPIs.
• Ability to drive profitability and performance.
• Excellent communication and customer service skills.

Responsibilities

• Manage daily operations of the automotive service department.
• Oversee service advisors, technicians, and support staff.
• Drive service department sales, profitability, and efficiency.
• Monitor KPIs including labor gross, hours per RO, and customer satisfaction.
• Ensure high levels of customer service and CSI performance.
• Manage scheduling, workflow, and repair order processes.
• Handle customer concerns, escalations, and retention.
• Work closely with parts and sales departments to maximize performance.

Skills

Leadership

Customer service

Communication

Team management

Profitability focus

Job description

CarGuys Inc., America’s and Canada’s #1 Automotive Recruiter, connects Automotive Service Managers, Service Directors, and Fixed Operations Managers with top-performing dealerships and automotive groups across the U.S. and Canada.

These opportunities offer top pay, performance-based bonuses, and growth paths into Service Director or Fixed Operations roles within established dealer networks. CarGuys provides nationwide placements and no-cost services to candidates.