Automotive Service Manager: High Pay, Growth & Bonuses

CarGuys Inc.; Madison (IN); On-site; USD 120,000 - 179,000; Full time

Benefits offered by this job

Top pay

Bonus opportunities

Career growth opportunities

Modern facilities and equipment

Job summary

CarGuys Inc. connects Automotive Service Managers, Service Directors, and Fixed Operations Managers with top-performing dealerships and automotive groups across the U.S. and Canada.

The role focuses on driving service department performance, profitability, and customer satisfaction, with opportunities to advance into senior leadership roles. Clients offer industry-leading compensation packages, performance-based bonuses, and career growth through leadership development and management training.

Qualifications

• Experience as an automotive service manager, service director, or fixed ops manager.
• Proven leadership and team management experience in a dealership environment.
• Strong understanding of service department operations and KPIs.
• Ability to drive profitability and performance.
• Excellent communication and customer service skills.

Responsibilities

• Manage daily operations of the automotive service department.
• Oversee service advisors, technicians, and support staff.
• Drive service department sales, profitability, and efficiency.
• Monitor KPIs including labor gross, hours per RO, and customer satisfaction.
• Ensure high levels of customer service and CSI performance.
• Manage scheduling, workflow, and repair order processes.
• Handle customer concerns, escalations, and retention.
• Work closely with parts and sales departments to maximize performance.

Skills

Leadership

Dealership experience

KPIs management

Communication skills

Job description

CarGuys Inc. connects Automotive Service Managers, Service Directors, and Fixed Operations Managers with top-performing dealerships and automotive groups across the U.S. and Canada.

The role focuses on driving service department performance, profitability, and customer satisfaction, with opportunities to advance into senior leadership roles. Clients offer industry-leading compensation packages, performance-based bonuses, and career growth through leadership development and management training.