High-Impact SDR | Build Pipeline for AI CX

Fin. The highest performing Customer Agent; Chicago (IL); Hybrid; USD 96,013,000 - 119,946,000; Full time

Benefits offered by this job

Competitive salary

Equity

Medical/dental/vision insurance

Paid time off

Parental leave

401k with company match

In-office bicycle storage

Team events

Job summary

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. As a Sales Development Representative, you’ll be Fin’s first point of contact and help prospects understand the value we offer.

You’ll engage with potential customers across channels, build pipeline with Account Executives, and stay current on our product to articulate Fin’s unique benefits. This hybrid Chicago role rewards initiative, collaboration, and growth within a fast-moving team.

Qualifications

• Excellent written and verbal communication.
• Strong listening skills and the ability to take quick action on what you’ve learned.
• High level of organization and time management.
• Intellectual curiosity and problem solving.
• Collaborative and coachable.
• Highly motivated and self-driven.

Responsibilities

• Engage with potential and current customers to assess mutual fit via Fin Inbox, phone, email & LinkedIn.
• Multi-task fast-paced conversations while maintaining a positive experience for Fin’s potential customers.
• Work closely with Account Executives to build pipeline and drive deals.
• Maintain up-to-date knowledge of our product and the value we provide.
• Collaborate with cross-functional partners to continuously improve workflows.
• Participate in team development and mentoring.

Skills

Communication

Active listening

Organization

Time management

Curiosity

Collaborative

Self-motivated

Education

Bachelor's degree preferred

Tools

SFDC

Outreach

Chilipiper

LinkedIn Sales Navigator

Gong

Vidu

Google Suite

Job description

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. As a Sales Development Representative, you’ll be Fin’s first point of contact and help prospects understand the value we offer.

You’ll engage with potential customers across channels, build pipeline with Account Executives, and stay current on our product to articulate Fin’s unique benefits. This hybrid Chicago role rewards initiative, collaboration, and growth within a fast-moving team.