High-Impact GM — Bonus, Stock & 401(k) Benefits

Portillos Hot Dogs; Springfield (IL); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Annual Stock Grant

Discretionary bonus program

Uniform allowance

Free shift meals

Health insurance options

401(k) with company match

Job summary

Portillo's is seeking a General Manager to lead a fast-paced restaurant team and deliver exceptional guest experiences. You will drive operational excellence, coach leaders, manage budgets, and uphold health and safety standards to ensure profitable, high-quality service.

The role emphasizes people development, brand stewardship, and community engagement while maintaining Portillo's culture of Family, Greatness, Energy and Fun.

Qualifications

• Minimum 3 years of Restaurant General Management in a high volume, fast-paced environment preferred.
• Working knowledge of restaurant operations, recruiting, food planning, preparation, sanitation, health standards, and security
• Demonstrated ability to champion hospitality and motivate team members
• Strong leadership skills with a focus on coaching and achieving excellence
• Knowledgeable in financial aspects of business operations, including labor and P&L responsibilities
• Current sanitation and BASSET alcohol service training a plus
• Great communication skills. Must be able to read, speak, and understand English

Responsibilities

• Drive strategic direction for Portillo's restaurants by executing operational standards and driving business results through people development.
• Model operational standards and execute critical behaviors to run great shifts creating lifelong memories for our guests and team members.
• Meet and exceed financial and profitability goals by managing budgets.
• Implement company policies, procedures, and strategies to promote effective local and state health and food safety compliance.
• Demonstrate integrity, honesty, restaurant knowledge, and the ability to exceed expectations of guests and team members alike while promoting the culture, values, and standards of Portillo's.
• Deliver top-notch standards of excellence and hospitality by leading, coaching and developing team members and restaurant leaders.
• Responsible for ensuring the execution of all aspects of restaurant operations, including but not limited to sales, profits, facilities, inventory, payroll and scheduling.
• Promote the Portillo's brand in the local community through word-of-mouth and restaurant events

Skills

Leadership

Operations

Customer service

P&L management

Team development

Communication

Education

High school diploma or equivalent

Job description

Portillo's is seeking a General Manager to lead a fast-paced restaurant team and deliver exceptional guest experiences. You will drive operational excellence, coach leaders, manage budgets, and uphold health and safety standards to ensure profitable, high-quality service.

The role emphasizes people development, brand stewardship, and community engagement while maintaining Portillo's culture of Family, Greatness, Energy and Fun.