General Manager - Lead Guest Experience & Team Growth

Portillos Hot Dogs, LLC; Deerfield (IL); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Discretionary bonus program

Annual Stock Grant

Monthly technology reimbursement

Uniform allowance

Free shift meals

Development benefits

Discount programs

Employee Assistance Program (EAP)

Job summary

Portillo’s in Deerfield, IL is seeking a General Manager to lead a high-performing team and uphold our traditions of Family, Greatness, Energy and Fun. You will drive restaurant operations, guest satisfaction and financial results while coaching leaders and ensuring compliance with health and safety standards.

The GM will champion Portillo’s culture, oversee scheduling, inventory, and payroll, and promote the brand through community involvement and events.

Qualifications

• Proven ability to lead and develop restaurant teams.
• Experience driving financial results and managing budgets.
• Strong focus on hospitality, guest experience and brand standards.
• Knowledge of health and food safety compliance is preferred.

Responsibilities

• Drive strategic direction for Portillo’s restaurants by executing operational standards and driving business results through people development.
• Model operational standards and execute critical behaviors to run great shifts creating lifelong memories for our guests and team members.
• Meet and exceed financial and profitability goals by managing budgets.
• Implement company policies, procedures, and strategies to promote effective local and state health and food safety compliance.
• Demonstrate integrity, honesty, restaurant knowledge, and promote Portillo’s culture, values and standards.
• Deliver top-notch hospitality by leading, coaching and developing team members and restaurant leaders.
• Ensure execution of all aspects of restaurant operations including sales, profits, facilities, inventory, payroll and scheduling.
• Promote the Portillo’s brand in the local community through word-of-mouth and events.

Skills

Leadership

Budget management

Guest service

Team development

Job description

Portillo’s in Deerfield, IL is seeking a General Manager to lead a high-performing team and uphold our traditions of Family, Greatness, Energy and Fun. You will drive restaurant operations, guest satisfaction and financial results while coaching leaders and ensuring compliance with health and safety standards.

The GM will champion Portillo’s culture, oversee scheduling, inventory, and payroll, and promote the brand through community involvement and events.