High-Energy Wireless Store Manager | Drive Growth

TCC Wireless, LLC; South Orange (NJ); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, dental and vision

401k match

Phone service discounts

Development and growth opportunities

Job summary

TCC Wireless, LLC in South Orange, NJ is seeking a Full-Time Retail Store Manager to lead the store's operations, drive sales, and coach a high-performing team. As the link between customers and the T-Mobile brand, you will manage staffing, training, inventory, visual standards, and store performance while delivering world-class service.

This role requires working nights, weekends, and holidays, with a minimum 45 hours per week, and a focus on building lasting customer relationships and

Qualifications

• High School Diploma or GED required; college degree preferred.
• At least 2 years experience in wireless retail.
• Legal to work in the United States.
• Ability to work nights, weekends, and holidays in a retail environment.
• This is a full-time role with minimum 45 hours per week.
• Professional, energetic, honest, patient and empathetic.
• Ability to problem solve, plan for the future and coach others.
• Excellent written, verbal and interpersonal communications skills.

Responsibilities

• Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs.
• Responsible for full operations of store including staffing, performance management, opening/closing, service levels and inventory.
• Drives monthly revenue goals through acquiring new customer accounts and maximizing existing accounts.
• Leads by example by exceeding organizational sales goals and performance metrics.
• Responsible for hiring, developing, motivating and managing a high-performing team.
• Manages store inventory, new product shipments, customer returns, Trade-In devices and demo devices.
• Ensures store compliance with audits and paperwork security management.
• Manages cash, credit card and other payment media handling / Register Management.
• Represents the company at community events fostering a positive brand image.

Skills

Customer service

Leadership

Team management

Communication

Problem solving

Education

High School Diploma/GED

College degree (preferred)

Tools

Outlook

Excel

PowerPoint

Word

Job description

TCC Wireless, LLC in South Orange, NJ is seeking a Full-Time Retail Store Manager to lead the store's operations, drive sales, and coach a high-performing team. As the link between customers and the T-Mobile brand, you will manage staffing, training, inventory, visual standards, and store performance while delivering world-class service.

This role requires working nights, weekends, and holidays, with a minimum 45 hours per week, and a focus on building lasting customer relationships and