Wireless Store Manager: Grow Revenue & Lead a Dynamic Team

Tcc-Wireless; Roswell (NM); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical, dental and vision

Development and growth opportunities

Job summary

TCC Wireless, LLC in Roswell, NM, is seeking a Full-Time Retail Store Manager to lead a busy T-Mobile Premium Retailer location. You will drive sales, manage staff, and ensure top-tier customer service on the sales floor.

In this role you will oversee store operations, coaching, scheduling, and performance metrics while maintaining store standards and community presence. This is a hands-on leadership position in a fast-paced retail environment.

Qualifications

• High School Diploma or GED; College degree is a plus.
• Minimum 2 years’ experience in T-Mobile or other wireless retail environment.
• Legally authorized to work in the United States.
• Operational and financial performance management skills, especially site P&L management.
• Ability to work nights, weekends, and holidays in a retail environment.
• This is a full-time role working minimum 45 hours per week.
• Excellent written, verbal and interpersonal communications skills.
• Reliable transportation.
• Must be able to stand for long periods of time on the sales floor.
• Must be able to move and/or lift up to 25 pounds.

Responsibilities

• Provides world-class customer service including greeting customers in the stores, answering phones and assessing their needs.
• Responsible for full operations of store including staffing, performance management, opening/closing, service levels and inventory.
• Drives monthly revenue goals through acquiring new customer accounts and maximizing existing accounts.
• Leads by example by exceeding sales goals and performance metrics.
• Responsible for hiring, developing, motivating and managing a high-performing team.
• Manages cash, credit card and other payment media handling / Register Management.
• Maintains store appearance and cleanliness.
• Offers consultative sales and service on the sales floor.

Skills

Customer service

Leadership

Communication

Problem solving

Education

High School Diploma or GED

College degree

Job description

TCC Wireless, LLC in Roswell, NM, is seeking a Full-Time Retail Store Manager to lead a busy T-Mobile Premium Retailer location. You will drive sales, manage staff, and ensure top-tier customer service on the sales floor.

In this role you will oversee store operations, coaching, scheduling, and performance metrics while maintaining store standards and community presence. This is a hands-on leadership position in a fast-paced retail environment.