High-Energy Gym Front Desk Associate

Crunch Fitness Corporate; New York (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Group health insurance

Disability insurance

Life insurance

Vacation & holidays

Complimentary Crunch gym membership

Employee discounts

Job summary

Crunch Fitness in New York, NY is seeking a Front Desk Representative to greet members, check in guests, answer phones, and keep a welcoming, professional front desk. You will help schedule member services and convey key events and information to the club community.

The role requires fluent English, strong customer service skills, the ability to multitask in a fast-paced environment, and the stamina to stand for long periods. Full-time status with competitive benefits is offered.

Qualifications

• Fluent in English.
• Proficient reading and writing skills.
• Good communication skills.
• Strong customer service skills.
• 18+ years of age.
• Experience in a fast-paced environment.
• Multitasking skills.
• High energy and patience required.
• Ability to stand, walk, and move for extended periods of time.

Responsibilities

• Greet all members & guests with a smile and wish them well as they exit the club.
• Check in all members and guests in accordance with company procedures.
• Facilitate any messages on club software at member check-in.
• Answer phones in courteous, helpful, professional manner.
• Communicate special events to members and guests.
• Maintain an atmosphere which makes members feel welcome.
• Facilitate all member requests or forward to a manager.
• Maintain professional disposition at all times.
• Understand and follow all policies, procedures and standards.
• Sell retail products (if sold at the front desk).
• Schedule member service needs.
• Assist in retail, childcare, etc. desks/areas as needed.
• Facilitate payment of member services in accordance with company procedures.
• Know club facility, services, and schedules.
• Maintain a clean and organized work area.
• Assist in all projects as delegated by club management.

Skills

Fluent English

Customer service

Multitasking

Communication

High energy

Patience

Standing/Walking

Job description

Crunch Fitness in New York, NY is seeking a Front Desk Representative to greet members, check in guests, answer phones, and keep a welcoming, professional front desk. You will help schedule member services and convey key events and information to the club community.

The role requires fluent English, strong customer service skills, the ability to multitask in a fast-paced environment, and the stamina to stand for long periods. Full-time status with competitive benefits is offered.