Energetic Front Desk Specialist — Free Gym Membership

Crunch Fitness; New York (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

CPR/AED certifications

Group health insurance

Disability insurance

Life insurance

Paid time off

Complimentary Crunch gym membership

Discounts on services and products

Job summary

Crunch Fitness in New York, NY is seeking a Front Desk Representative to greet members, check-in guests, and provide a friendly, efficient front-desk experience. This role supports club operations, handles member inquiries, and helps maintain a welcoming atmosphere.

The position requires excellent English, strong communication, and a customer-service mindset, with open availability and the ability to stand for long periods. Compensation starts at $17.00 per hour.

Qualifications

• Fluent in English.
• Proficient reading and writing skills.
• Good communication skills.
• Strong customer service skills.
• 18+ years of age.
• Experience in a fast-paced environment.
• Multitasking skills.
• High energy and patience required.
• Open availability.
• Ability to stand, walk, and move for extended periods of time.

Responsibilities

• Greet all members & guests with a smile and wish them well as they exit the club.
• Check in all members and guests in accordance with company procedures.
• Facilitate any messages on club software at member check-in.
• Answer phones in courteous, helpful, professional manner.
• Communicate special events to members and guests.
• Maintain an atmosphere which makes members feel welcome.
• Facilitate all member requests or forward to a manager.
• Maintain professional disposition at all times.
• Understand and follow all policies, procedures and standards.
• Sell retail products (if sold at the front desk).
• Schedule member service needs.
• Assist in retail, childcare, etc. desks/areas as needed.
• Facilitate payment of member services in accordance with company procedures.
• Know club facility, services, and schedules.
• Maintain a clean and organized work area.
• Assist in all projects as delegated by club management.
• Above position may report to Operations Manager where applicable.
• Follow all policies and procedures in Employee Handbook.
• Above description may be subject to change or alteration at any time.

Skills

English fluency

Reading & writing

Communication

Customer service

18+ years

Fast-paced experience

Multitasking

High energy

Open availability

Standing/walking

Job description

Crunch Fitness in New York, NY is seeking a Front Desk Representative to greet members, check-in guests, and provide a friendly, efficient front-desk experience. This role supports club operations, handles member inquiries, and helps maintain a welcoming atmosphere.

The position requires excellent English, strong communication, and a customer-service mindset, with open availability and the ability to stand for long periods. Compensation starts at $17.00 per hour.