Dynamic Gym Front Desk Concierge | Member Experience

Crunch Fitness Corporate; San Francisco (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Complimentary gym membership

CPR/AED certifications

Health benefits

Disability insurance

Life insurance

Paid time off

Job summary

Crunch Fitness Corporate is seeking a Front Desk Representative in a fast-paced gym environment. You will greet members, check them in, and help coordinate club communications and guest services to ensure a welcoming atmosphere.

Applicants should be fluent in English, have strong communication and customer service skills, and be able to multitask with energy and patience. This full-time role requires open availability and a positive, proactive approach.

Qualifications

• Fluent in English.
• Proficient reading and writing skills.
• Good communication skills.
• Strong customer service skills.
• 18+ years of age.
• Experience in a fast-paced environment.
• Multitasking skills.
• High energy and patience required.
• Open availability.

Responsibilities

• Greet all members and guests with a smile.
• Check in all members and guests in accordance with company procedures.
• Facilitate messages on club software at member check-in.
• Answer phones in a courteous, helpful, professional manner.
• Communicate special events to members and guests.
• Maintain an atmosphere that makes members feel welcome.
• Assist in all projects as delegated by club management.

Skills

Fluent English

Customer service

Communication

Multitasking

Open availability

Job description

Crunch Fitness Corporate is seeking a Front Desk Representative in a fast-paced gym environment. You will greet members, check them in, and help coordinate club communications and guest services to ensure a welcoming atmosphere.

Applicants should be fluent in English, have strong communication and customer service skills, and be able to multitask with energy and patience. This full-time role requires open availability and a positive, proactive approach.