Front Desk Guest Services Specialist | No-Judgment Gym

Crunch Fitness; New York (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Great facilities and equipment

CPR/AED re-certifications

Health, disability & life insurance; 4

Complimentary Crunch gym membership

Discounts on services and products

Job summary

Crunch Fitness in New York, NY is seeking a Front Desk Representative to greet members, check them in, and deliver exceptional service at the club entrance. You will handle calls, relay messages, and share event information while maintaining a welcoming environment for all guests.

The role requires energy, a friendly attitude, and the ability to multitask in a high-paced gym setting. Competitive hourly pay and full-time status are offered.

Qualifications

• Fluent in English and able to read/write clearly.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced gym environment.
• Must be 18 years or older.
• Experience handling multiple tasks simultaneously.
• High energy with patience and a friendly demeanor.

Responsibilities

• Greet members and guests with a smile and bid them farewell.
• Check in members and guests according to procedures.
• Process messages on club software at check-in.
• Answer phones courteously and help callers.
• Inform members of special events and club updates.
• Maintain a welcoming atmosphere and assist with requests.

Skills

Fluent in English

Read & write proficiently

Customer service

Strong communication

18+ years old

Fast-paced environment

Multitasking

Energetic

Job description

Crunch Fitness in New York, NY is seeking a Front Desk Representative to greet members, check them in, and deliver exceptional service at the club entrance. You will handle calls, relay messages, and share event information while maintaining a welcoming environment for all guests.

The role requires energy, a friendly attitude, and the ability to multitask in a high-paced gym setting. Competitive hourly pay and full-time status are offered.