High-Earning Service Advisor with Bonuses & Benefits

Kendall Auto Group; Bend (OR); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive pay plan

No cap on earnings

Substantial bonus program

Career path development opportunities

Competitive paid time off

Shop Manager on-site for assistance

Fair dispatching and teamwork

Large loyal customer base

Experienced service technicians

Clean/Safe shop

Discounts on parts, service and vehic​

Discounts on parts, service andvehicle

Medical, Dental and Vision insurance

Paid Life insurance

401(k) plan with Fidelity

Accident and Illness supplemental plan

Job summary

Kendall Auto Group is seeking a Service Advisor for its Mercedes-Benz and Sprinter service team in Central Oregon. The role focuses on delivering outstanding customer service, guiding customers through repairs, and coordinating with technicians to ensure quality service.

The position emphasizes strong communication, prioritization of customer needs, and the ability to make informed repair recommendations in a fast-paced environment.

Qualifications

• Knowledge of automobile repair and maintenance.
• 2 years of service writing experience preferred.
• Valid driver’s license and a good driving record required.

Responsibilities

• Interface with customers, technicians, and salespersons to identify and sell vehicle repairs and maintenance.
• Verify work was properly performed and diagnosed.
• Research vehicle history to make educated recommendations.
• Input and maintain customer information.
• Complete work tasks efficiently and in an organized manner.
• Use telephone, email, and chat systems to communicate with customers throughout the day.
• Schedule service appointments.

Skills

Customer service

Time management

Strong work ethics

Strong communication skills

Recommendations

Prioritization

Job description

Kendall Auto Group is seeking a Service Advisor for its Mercedes-Benz and Sprinter service team in Central Oregon. The role focuses on delivering outstanding customer service, guiding customers through repairs, and coordinating with technicians to ensure quality service.

The position emphasizes strong communication, prioritization of customer needs, and the ability to make informed repair recommendations in a fast-paced environment.