High-Earning Service Advisor for Growth & Benefits

Rock Honda; Fontana (CA); On-site; USD 65,000 - 162,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental & Vision Plans

Paid Holidays & PTO

Short & Long-Term Disability

Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Rock Honda in Fontana, CA is seeking an experienced Service Advisor to serve as the communication bridge between customers and technicians in a high-volume dealership service department.

You will develop accurate service estimates, prepare repair orders, and keep customers informed of repairs, timelines, and costs while managing warranty and service specials. A valid driver’s license and CDK experience are required.

Qualifications

• 1+ years of experience as a Service Advisor or similar role.
• Familiarity with automotive service processes and repair workflows.
• CDK experience or other shop management software is required.

Responsibilities

• Be the communicator and liaison between customer and technician, ensuring needs are understood.
• Develop estimates by costing materials, supplies and labor; calculate customer payments and deductibles.
• Prepare repair orders (RO), obtain approvals, and enter RO into the service database.

Skills

1+ years of Service Advisor experience

CDK experience

Basic mechanical understanding

Valid driver's license

Education

High School diploma or equivalent

Tools

CDK software

Job description

Rock Honda in Fontana, CA is seeking an experienced Service Advisor to serve as the communication bridge between customers and technicians in a high-volume dealership service department.

You will develop accurate service estimates, prepare repair orders, and keep customers informed of repairs, timelines, and costs while managing warranty and service specials. A valid driver’s license and CDK experience are required.