Auto Service Advisor: Growth, Benefits, Onsite

Norm Reeves Subaru Rockwall; Huntington Beach (CA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401k Matching

Tuition Reimbursement

Paid Time Off

Discounts on Services/Parts

Life Insurance

Job summary

Norm Reeves Honda Huntington Beach is seeking a Service Advisor to join our busy service drive. You’ll greet guests, discuss their vehicle needs, and coordinate with technicians to deliver a top-notch service experience.

You’ll prepare detailed repair orders, track progress, and keep guests informed of changes while maintaining a high Customer Service Index.

This onsite, full-time position offers competitive benefits and opportunities to grow with our dealership.

Qualifications

• Previous experience as a Service Advisor or similar role.
• Excellent communication and listening skills.
• Ability to explain complex information clearly to guests.

Responsibilities

• Greet guests as they arrive at the service drive.
• Communicate vehicle needs and repair options with guests.
• Prepare detailed repair orders after initial inspection with clear instructions.

Skills

Customer service

Communication

Empathy

Problem solving

Teamwork

Job description

Norm Reeves Honda Huntington Beach is seeking a Service Advisor to join our busy service drive. You’ll greet guests, discuss their vehicle needs, and coordinate with technicians to deliver a top-notch service experience.

You’ll prepare detailed repair orders, track progress, and keep guests informed of changes while maintaining a high Customer Service Index.

This onsite, full-time position offers competitive benefits and opportunities to grow with our dealership.