High-Earning Automotive Service Advisor | Growth & Benefits

Valley Hyundai

Aurora (IL)

On-site

USD 70,000 - 120,000

Full time

4 days ago
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Benefits offered by this job

Medical Insurance
Dental Insurance
Vision Insurance
401k
Paid Vacation
Paid Training
Discounts on services & vehicles
Growth opportunities

Job summary

Napleton's Valley Hyundai in Aurora, IL is seeking a Service Advisor to be the liaison between customers and technicians. You will present repair recommendations, manage vehicle service from start to finish, and ensure customer satisfaction in a fast-paced service lane.

Family-owned Ed Napleton Automotive Group offers a wide brand network, competitive pay, and comprehensive benefits. Prior advisor experience is a plus, but not required. Background checks apply.

Qualifications

  • Excellent customer service skills and ability to communicate clearly.
  • Tech-savvy and able to learn new Fixed Operations technology.
  • Previous automotive Service Advisor experience is a plus but not required.

Responsibilities

  • Work with customers to address vehicle maintenance needs.
  • Write repair orders with cost and time estimates.
  • Provide timely, transparent communication to customers throughout the process.
  • Communicate with technicians and parts to ensure timely work completion.
  • Maintain a positive attitude with customers and co-workers.
  • Utilize Fixed Operations technology to support service delivery.

Skills

Customer service
Tech savvy

Job description

Napleton's Valley Hyundai in Aurora, IL is seeking a Service Advisor to be the liaison between customers and technicians. You will present repair recommendations, manage vehicle service from start to finish, and ensure customer satisfaction in a fast-paced service lane.

Family-owned Ed Napleton Automotive Group offers a wide brand network, competitive pay, and comprehensive benefits. Prior advisor experience is a plus, but not required. Background checks apply.

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