High-Earning Automotive Service Advisor | Growth & Benefits

Valley Hyundai; Aurora (IL); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k

Paid Vacation

Paid Training

Discounts on services & vehicles

Growth opportunities

Job summary

Napleton's Valley Hyundai in Aurora, IL is seeking a Service Advisor to be the liaison between customers and technicians. You will present repair recommendations, manage vehicle service from start to finish, and ensure customer satisfaction in a fast-paced service lane.

Family-owned Ed Napleton Automotive Group offers a wide brand network, competitive pay, and comprehensive benefits. Prior advisor experience is a plus, but not required. Background checks apply.

Qualifications

• Excellent customer service skills and ability to communicate clearly.
• Tech-savvy and able to learn new Fixed Operations technology.
• Previous automotive Service Advisor experience is a plus but not required.

Responsibilities

• Work with customers to address vehicle maintenance needs.
• Write repair orders with cost and time estimates.
• Provide timely, transparent communication to customers throughout the process.
• Communicate with technicians and parts to ensure timely work completion.
• Maintain a positive attitude with customers and co-workers.
• Utilize Fixed Operations technology to support service delivery.

Skills

Customer service

Tech savvy

Job description

Napleton's Valley Hyundai in Aurora, IL is seeking a Service Advisor to be the liaison between customers and technicians. You will present repair recommendations, manage vehicle service from start to finish, and ensure customer satisfaction in a fast-paced service lane.

Family-owned Ed Napleton Automotive Group offers a wide brand network, competitive pay, and comprehensive benefits. Prior advisor experience is a plus, but not required. Background checks apply.